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- Tasks: Oversee commercial cleaning sites, ensuring quality and customer satisfaction.
- Company: Join a family-owned, eco-friendly cleaning company focused on staff development.
- Benefits: Enjoy 28 days holiday, flexible hours, and career progression opportunities.
- Why this job: Make a real difference in a supportive team while building lasting client relationships.
- Qualifications: Experience in commercial cleaning, strong communication skills, and a full UK driving licence required.
- Other info: This role offers fantastic progression into senior management for the right candidate.
The predicted salary is between 24000 - 28000 £ per year.
£30,000 - £34,000
Monday – Friday
40 hours per week
M4 Corridor (Bristol, Bath, Chippenham, Swindon)
WINNER are currently working with a family-owned, staff focused, eco-friendly cleaning company who, due to their continued success, are currently searching for an Area Manager to oversee a range of commercial cleaning sites across from Bristol to Swindon (generally M4 corridor).
As well as working as part of a friendly, dynamic and supportive fun team, you will enjoy seeing your passion and commitment making a real difference. You will be joining one of the most successful and progressive businesses in the Southwest who have a focus on the personal development of their staff.
This role offers fantastic progression prospects into a full-time account/senior account manager for the right candidate.
Main Responsibilities:
- Working closely with the operations director/senior account managers to attend site visits and quality control audits.
- Responsible for face-to-face interactions with customers and staff.
- Building long lasting relationships with clients, ensuring customer satisfaction.
- Performing staff inductions, looking after up to 90 mobile cleaners at peak.
- Performing monthly site audits and reporting any poor quality of service.
Skills & Experience:
- Skilled in working in a fast-moving environment within the commercial cleaning service sector.
- Customer service and relationship building skills.
- Excellent communication skills (in-person, phone and email).
- Positive attitude to challenges with the ability to remain calm under pressure in a highly pressurised environment.
- Flexible to work as this isn’t a 9 to 5 position.
- Full and clean UK driving licence and able to travel to sites.
- Must live within commuting distance of the location as detailed.
- Smart and professional appearance.
Benefits:
- 28 days holiday
- Mobile Phone
- Laptop
- Excellent Career progression prospects
- Flexible working hours
- Family-owned staff focused company
Area Cleaning Operations Manager employer: WINNER
Contact Detail:
WINNER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Cleaning Operations Manager
✨Tip Number 1
Familiarise yourself with the commercial cleaning industry, especially in the M4 corridor. Understanding the local market and key players can help you speak confidently about your insights during interviews.
✨Tip Number 2
Network with professionals in the cleaning sector. Attend local industry events or join relevant online forums to connect with others who might provide valuable insights or even referrals for the Area Manager position.
✨Tip Number 3
Prepare to discuss your experience in managing teams and building client relationships. Think of specific examples where you've successfully handled challenges in a fast-paced environment, as this will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your flexibility and commitment to customer satisfaction. Be ready to explain how you would handle unexpected situations or changes in schedules, as this role requires adaptability and a positive attitude under pressure.
We think you need these skills to ace Area Cleaning Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the commercial cleaning sector. Emphasise your skills in customer service, relationship building, and any previous management roles to align with the responsibilities of an Area Cleaning Operations Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in past positions, demonstrating your fit for the job.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work under pressure. Provide examples of how you've handled challenging situations in fast-paced environments, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for an Area Manager.
How to prepare for a job interview at WINNER
✨Showcase Your Customer Service Skills
As an Area Cleaning Operations Manager, you'll be interacting with clients regularly. Prepare examples of how you've successfully built relationships and resolved issues in previous roles to demonstrate your customer service expertise.
✨Demonstrate Your Leadership Experience
You'll be overseeing a team of mobile cleaners, so it's crucial to highlight your leadership skills. Share specific instances where you've managed teams, conducted inductions, or improved team performance in a fast-paced environment.
✨Prepare for Site Audits Discussion
Since the role involves performing site audits, be ready to discuss your approach to quality control. Think about how you would handle poor service reports and what steps you would take to ensure high standards are maintained.
✨Emphasise Flexibility and Adaptability
This position requires flexibility beyond the typical 9 to 5. Be prepared to discuss your availability and provide examples of how you've adapted to changing circumstances in previous jobs, showcasing your ability to thrive under pressure.
