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- Tasks: Join the delivery team to implement HaloITSM and integrate data sources.
- Company: Work with a leading tech firm in central London, focusing on innovative IT solutions.
- Benefits: Enjoy a hybrid work model with 2 days onsite and competitive pay of £520pd.
- Why this job: Be part of a transformative project that enhances IT service management and boosts your career.
- Qualifications: Must have 10+ years as a Business Analyst with ITSM implementation experience.
- Other info: This is an 8-month contract role, perfect for seasoned professionals looking for impactful work.
The predicted salary is between 62400 - 78000 £ per year.
Senior Technical Business Analyst – £520pd – 8 months – London Hybrid – Contract
An exciting opportunity for a Senior Technical Business Analyst to join my client, working in the delivery team within the Technology Portfolio. The Programme will be focussing on the transition from their ServiceNow ITSM to HaloITSM. As part of this implementation there will be a focus on the Data sources integration within their new ITSM.
The successful candidate will need to have
- 10 years + experience as a Business Analyst /Senior Business Analyst.
- Experience of ITSMs end to end implementations.
- Technical Business Analyst experience, focusing on integration of data sources for an ITSM.
This role is an 8 month contract, working in their central London office Hybrid. 2 days onsite each week with the remainder remotely.
I look forward to receiving your application.
Senior Technical Business Analyst – £520pd – 8 months – London Hybrid – Contract
Senior Technical Business Analyst employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Business Analyst
✨Tip Number 1
Make sure to highlight your extensive experience in ITSM implementations during your conversations. Discuss specific projects where you successfully integrated data sources, as this will demonstrate your technical expertise and relevance to the role.
✨Tip Number 2
Familiarize yourself with both ServiceNow and HaloITSM platforms. Being able to discuss the differences and advantages of each will show your proactive approach and understanding of the tools involved in the transition.
✨Tip Number 3
Network with professionals in the field, especially those who have experience with ITSM transitions. Engaging in discussions can provide insights and potentially valuable connections that may help you stand out.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled challenges in past projects. This is crucial for a Senior Technical Business Analyst role, as you'll need to navigate complex integration issues.
We think you need these skills to ace Senior Technical Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 10+ years of experience as a Business Analyst, specifically focusing on ITSM implementations. Include relevant projects where you integrated data sources and any technical skills that align with the role.
Craft a Strong Cover Letter: In your cover letter, emphasize your experience with ServiceNow ITSM and similar platforms. Discuss your understanding of the transition process and how your skills can contribute to the successful implementation of HaloITSM.
Showcase Relevant Experience: When detailing your work history, focus on specific examples of end-to-end ITSM implementations you've been involved in. Highlight your role in data source integration and any challenges you overcame during these projects.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for a Technical Business Analyst.
How to prepare for a job interview at DGH Recruitment
✨Showcase Your Experience
Make sure to highlight your 10+ years of experience as a Business Analyst. Be prepared to discuss specific projects where you successfully implemented ITSM solutions, especially focusing on the transition from one system to another.
✨Understand the Technical Aspects
Since this role requires a strong technical background, brush up on your knowledge of data source integration and the specifics of ServiceNow and HaloITSM. Be ready to explain how you've handled similar integrations in past roles.
✨Demonstrate Problem-Solving Skills
Prepare examples that showcase your problem-solving abilities, particularly in challenging situations during ITSM implementations. Discuss how you approached these challenges and what the outcomes were.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current ITSM processes and the goals for the transition to HaloITSM. This shows your genuine interest in the role and helps you understand their expectations better.
