Facilities Assistant

Facilities Assistant

London Full-Time 24000 - 28800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team as a Facilities Assistant, handling reception, hospitality, and administrative tasks.
  • Company: Work for a leading law firm in Intellectual Property, known for stability and employee focus.
  • Benefits: Enjoy flexible working, generous holidays, and a range of perks including a bonus scheme.
  • Why this job: Be part of a supportive culture that values transparency and champions environmental issues.
  • Qualifications: Looking for team players with strong customer service and stakeholder engagement skills.
  • Other info: Opportunity for growth with a commitment to work-life balance and social events.

The predicted salary is between 24000 - 28800 £ per year.

My client is a well regarded, long established law firm operating in the Intellectual Property space with several offices in the UK & Europe, their main site is in London. Known as leaders in their field with a reputation for stability, a strong client base, expertise and knowledge within this niche area of law, proud to be an employer who puts their employees at the heart of their business. They offer a good work-life balance, flexible working, generous benefits and a commitment to championing environmental issues, there is also a fantastic culture of transparency and openness.

THE ROLE

My client is on the hunt for a Facilities Assistant who would enjoy working as part of a small but efficient five person team. Reporting into the Head of Facilities, the role will focus on:

  • Reception cover
  • Post handling
  • Hospitality
  • Servicing meeting rooms
  • Front of house cover
  • Switchboard
  • Travel booking
  • Archiving

Responsibilities include:

  • Answering calls coming into the switchboard
  • Setting up meeting rooms for refreshments and lunches
  • Ordering catering for meetings and events
  • Looking after the tea and coffee stations around the building
  • Covering the reception area at certain points during the day
  • Booking travel through a travel agent
  • Being aware of the office area, reporting any maintenance and security issues
  • Providing administrative support for the team when needed

ABOUT YOU

Someone who enjoys providing an exceptional level of customer service with great stakeholder engagement skills, comfortable liaising with senior members of the business. You are a team player, able to adapt to change and work with your team to offer solutions to problems or queries.

WHY APPLY

  • £28,000 - £32,000
  • Discretionary bonus scheme
  • Pension scheme
  • Life Assurance
  • Group Income protection
  • 20 days annual holiday rising to 25 for each year of service
  • Flex scheme in return for excess hours worked for the firm
  • Flexible working around core hours with 2 days home working
  • Travel and personal accident insurance for business and personal
  • Annual season ticket loan
  • Enhanced maternity/paternity package
  • A range of social events
  • Cycle to Work scheme
  • Employee Assistance Programme

If you have experience in the relevant areas, we would love to have your application, please do apply.

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Contact Detail:

Davies Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Assistant

✨Tip Number 1

Familiarise yourself with the specific duties of a Facilities Assistant, especially in a law firm setting. Understanding the nuances of reception cover, post handling, and hospitality will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Highlight your customer service skills and experience when networking or during informal conversations. Being able to showcase your ability to engage with stakeholders and provide exceptional service can set you apart from other candidates.

✨Tip Number 3

Connect with current or former employees of the firm on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable for tailoring your approach and questions during the interview process.

✨Tip Number 4

Prepare to discuss how you handle change and work collaboratively within a team. The role requires adaptability and teamwork, so having examples ready will demonstrate that you're a good fit for their dynamic environment.

We think you need these skills to ace Facilities Assistant

Customer Service Skills
Communication Skills
Teamwork
Stakeholder Engagement
Reception Management
Post Handling
Hospitality Management
Meeting Room Setup
Switchboard Operation
Travel Booking
Administrative Support
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, customer service, and administrative support. Use keywords from the job description to demonstrate that you understand the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of the law firm’s culture and values that resonate with you, and explain how your skills align with their needs.

Highlight Customer Service Skills: Since the role requires exceptional customer service, provide examples of past experiences where you successfully engaged with stakeholders or resolved issues. This will show your capability in handling front-of-house responsibilities.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Facilities Assistant role.

How to prepare for a job interview at Davies Talent Solutions

✨Showcase Your Customer Service Skills

As a Facilities Assistant, you'll be providing exceptional customer service. Prepare examples of how you've successfully handled customer queries or issues in the past, demonstrating your ability to engage with stakeholders effectively.

✨Familiarise Yourself with the Role

Understand the key responsibilities of the position, such as reception cover and meeting room management. Be ready to discuss how your previous experience aligns with these tasks and how you can contribute to the team.

✨Demonstrate Teamwork and Adaptability

This role requires a strong team player who can adapt to changing situations. Think of instances where you've worked collaboratively with others to solve problems or improve processes, and be prepared to share these stories.

✨Research the Company Culture

The firm prides itself on its culture of transparency and openness. Familiarise yourself with their values and be ready to discuss how you can contribute to maintaining this positive environment during your interview.

Facilities Assistant
Davies Talent Solutions
Location: London
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