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- Tasks: Lead a team to tackle anti-social behavior and ensure community safety.
- Company: Join Abri, a leading housing provider dedicated to safe and thriving communities.
- Benefits: Enjoy agile working with 3 days in the office and a supportive team environment.
- Why this job: Make a real impact on people's lives while working in a customer-focused culture.
- Qualifications: Experience in housing or anti-social behavior is key; team management experience is a plus.
- Other info: Closing date: 23 January 2025; interviews on 4th and 5th February 2025.
The predicted salary is between 36000 - 60000 £ per year.
We are delighted to be recruiting for two experienced housing professionals to join our specialist community safety team. This is an exciting time to join us as we transition into a regional model with a focus on our local presence to ensure our neighborhoods are safe places where people want to live.
We’re proud to say our customers are at the heart of all we do, and their safety and welfare is our number one priority. To make sure our colleagues are dealing effectively with anti-social behavior, domestic abuse and anything else in our communities that puts our customers at risk, we need a knowledgeable and supportive managers with expertise in the field of anti-social behavior to lead the teams. That’s where you come in.
Your Role
1 x Community Safety Manager – South East Region with the main office in Bracknell
1 x Community Safety Manager – South West Region with the main office in Yeovil
You’ll oversee the delivery of key services that address domestic abuse and anti-social behavior, putting the voice of the customer at the heart of all you do.
You’ll lead the team, ensuring they’re skilled, highly performing and as committed as you are to delivering an exemplary customer service. A strong knowledge of the Housing sector, relevant legislation and our regulatory operating environment will be key along with experience of working in anti-social behavior or a similar field so you can guide and support your team with complex cases. Experience of managing a team is desirable but not essential.
This is a fantastic opportunity to make a huge difference in the lives of our customers and enable our communities and those within them to grow and thrive in safe and secure environments. If you are a digitally savvy, proactive problem solver with excellent communication skills and would love to work with a team as dedicated and customer focused as you are, we’d love to hear from you.
We have an agile working approach with an expectation colleagues work together at an office 3 days per week.
Closing date: 23 January 2025
Interview date: 4th and 5th February 2025
Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.
Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
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We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
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We’re investing in our communities, to address local issues and create opportunities for everyone
Community Safety Manager - Bracknell employer: Abri
Contact Detail:
Abri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Manager - Bracknell
✨Tip Number 1
Familiarize yourself with the specific challenges and issues related to community safety in the South East region. Understanding local dynamics will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in anti-social behavior. Engaging with others in the field can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your approach to leading a team effectively. Think about examples from your past experiences where you successfully managed complex cases or improved team performance.
✨Tip Number 4
Showcase your digital skills and problem-solving abilities by being ready to discuss how you would leverage technology to enhance community safety initiatives and improve customer service.
We think you need these skills to ace Community Safety Manager - Bracknell
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Community Safety Manager position. Understand the key responsibilities and required skills, especially in relation to anti-social behavior and customer service.
Highlight Relevant Experience: In your application, make sure to emphasize any previous experience you have in community safety, housing, or managing teams. Use specific examples that demonstrate your expertise in handling complex cases and your commitment to customer welfare.
Showcase Your Skills: Clearly outline your skills that align with the role, such as problem-solving, communication, and digital proficiency. Provide examples of how you've successfully used these skills in past roles to improve community safety or customer satisfaction.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Abri. Mention your alignment with their focus on customer safety and community investment, and express your enthusiasm for contributing to their goals.
How to prepare for a job interview at Abri
✨Show Your Knowledge of Community Safety
Make sure to demonstrate your understanding of community safety issues, particularly anti-social behavior and domestic abuse. Be prepared to discuss relevant legislation and how it impacts the housing sector.
✨Highlight Your Leadership Skills
Even if you haven't managed a team before, emphasize any experience you have in guiding or supporting others. Share examples of how you've motivated colleagues or contributed to a team's success.
✨Emphasize Customer-Centric Approach
Since the organization prioritizes customer welfare, be ready to discuss how you've put customers at the heart of your work in previous roles. Share specific examples of how you've addressed customer needs or concerns.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios related to community safety. Think about past experiences where you successfully navigated complex situations and be ready to share those stories.
