Senior Manager / Manager - Account Management

Our client is a leading Global writer of Property & Casualty, Specialty and Credit Reinsurance, consistently recognised as a great company to work for, who truly value their staff and for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. For over 25 years, they have helped customers and communities recover and build resilience through their industry-leading ability to understand risk, source efficient capital and rapidly pay claims.

Their highly talented team shares a passion for solving their customers’ biggest problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. They provide a dynamic, positive & engaging culture and a highly competitive remuneration package including basic, bonus and LTIP, plus extras such as a free quality staff canteen and free platinum+ wellbeing benefits (multiple gym brands, nationwide, wellness apps etc). It’s easy to see why they enjoy low staff turnover rates offering such a great environment for positive, hardworking individuals to thrive & develop in.

We are seeking a diligent and proactive Cash Oversight Manager to join our client’s reinsurance Operations team. This is a highly strategic role with a key focus on participating in projects to enhance the efficiency and effectiveness of processes and reporting requirements in an increasingly complex reinsurance environment.

The successful hire will have close interaction across multiple areas of the business including the Operations teams, Finance, Claims, and Underwriting teams, as well as externally with brokers/clients. Therefore, we are seeking an engaging and highly collaborative person and people manager with the gravitas to operate at all levels both internally and externally and who is comfortable presenting at a senior level.

You will have an aptitude for data analysis and the preparation and presentation of board level reporting, a good working knowledge of SOX controls, and experience or strong ability of implementing or improving policies and procedures in relation to credit control.

• Leadership and engagement with Cash Team Managers: work closely with the Cash team managers and wider team to ensure accurate and timely cash flow management and reconciliation (overdue Premium Management, Manage Accounts Receivables and Payables, Cash in Suspense Management).
• Data Analytics Oversight: oversee all data analytics including analysing premium collection patterns, identifying trends in overdue accounts, and using data-driven insights to improve collection strategies. Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) and support decision-making.
• Reporting: prepare and present regular detailed reports to senior management, highlighting KPIs, SLAs, metrics and trends on the status of outstanding premiums, overdue accounts, and collection activities.
• Broker Engagement, Client Management: engage with multiple internal departments and stakeholders.
• Training: management of global reinsurance processing training, leading delivery by working closely with all managers.
• Controls and Risk Management (SOX): ensure compliance and effective risk management.

Minimum 5 years + experience in successful credit control management with strong knowledge of accounts receivables, accounts payable, and cash in suspense management in an Insurance or Reinsurance environment. Proven track record of reducing and maintaining outstanding accounts receivable and payable through dynamic engagement with external parties, including brokers and cedants, and internal teams such as Operations and Claims and of course the Cash team.