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For Companies At a Glance
- Tasks: Support clients with cutting-edge Cloud-based applications and SaaS platforms.
- Company: Join a dynamic FinTech company revolutionising investment management software.
- Benefits: Enjoy competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Be part of an innovative team driving automation and technical excellence in a thriving industry.
- Qualifications: Experience in application support, Cloud applications, APIs, and strong SQL skills required.
- Other info: Ideal for tech-savvy individuals eager to grow in a collaborative environment.
The predicted salary is between 43200 - 84000 £ per year.
Our client is a growing Financial Technology (FinTech) company. They build innovative software for investment managers, hedge funds and private equity markets. They’re growing their Software Engineering and Support teams and are looking for engineers to join them. In a varied role you’ll be involved in client-facing support engineering of cutting-edge (Cloud-based) applications and SaaS platforms. You’ll need great knowledge of supporting an application stack, APIs and Cloud and have the chance to be involved in driving the use of automation and DevOps methods, client integration and growing a technical support team around you.
Requirements:
- Experience in a similar Application Support / Support Engineering position
- Experience supporting Cloud-based applications, APIs and SaaS software
- Software coding skills
- Excellent communication and interpersonal skills
- Great SQL and data knowledge
- Experience of supporting complex applications
- Infrastructure (Linux, Windows, networking) understanding
- Experience of monitoring and automation is ideal
- Cloud, DevOps and automation skills
Web Application Support Engineer - SaaS - £60K employer: Oliver Bernard
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Web Application Support Engineer - SaaS - £60K
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cloud platforms and APIs. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully supported complex applications in the past. This will help you illustrate your ability to handle client-facing support effectively.
✨Tip Number 3
Brush up on your SQL and data knowledge, as these are crucial for the role. Consider doing a quick project or two that involves querying databases to keep your skills sharp and relevant.
✨Tip Number 4
Network with professionals in the FinTech industry, especially those who work with SaaS applications. Engaging in conversations about current trends and challenges can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Web Application Support Engineer - SaaS - £60K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support, particularly with Cloud-based applications and SaaS platforms. Emphasise your coding skills and any experience with APIs, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the FinTech industry and the specific company. Mention how your background aligns with their needs, especially your experience with automation, DevOps methods, and client integration.
Showcase Technical Skills: Be specific about your technical skills in SQL, Linux, Windows, and networking. Provide examples of how you've used these skills in previous roles to support complex applications or improve processes.
Prepare for Potential Questions: Anticipate questions related to your experience with monitoring and automation tools. Be ready to discuss specific scenarios where you successfully resolved issues or improved application performance.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Cloud-based applications, APIs, and SaaS platforms. Highlight specific projects where you've successfully supported these technologies, as this will demonstrate your hands-on knowledge and problem-solving abilities.
✨Demonstrate Communication Skills
Since the role involves client-facing support, it's crucial to exhibit excellent communication and interpersonal skills. Practice explaining complex technical concepts in simple terms, as this will show your ability to connect with clients effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting skills and how you handle real-world scenarios. Think of examples from your past experiences where you resolved issues with application support or automation, and be ready to walk the interviewer through your thought process.
✨Research the Company and Industry
Familiarise yourself with the FinTech industry and the specific challenges faced by investment managers and hedge funds. Understanding the company's products and their market position will allow you to tailor your responses and show genuine interest in the role.
