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- Tasks: Support clients with cutting-edge Cloud-based applications and SaaS platforms.
- Company: Join a dynamic FinTech company revolutionising investment management software.
- Benefits: Enjoy competitive salary, growth opportunities, and a collaborative work culture.
- Why this job: Be part of an innovative team driving automation and technical excellence.
- Qualifications: Experience in application support, Cloud, APIs, and strong SQL skills required.
- Other info: Ideal for tech enthusiasts eager to grow in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a growing Financial Technology (FinTech) company. They build innovative software for investment managers, hedge funds and private equity markets. They’re growing their Software Engineering and Support teams and are looking for engineers to join them.
In a varied role you’ll be involved in client-facing support engineering of cutting-edge (Cloud-based) applications and SaaS platforms. You’ll need great knowledge of supporting an application stack, APIs and Cloud and have the chance to be involved in driving the use of automation and DevOps methods, client integration and growing a technical support team around you.
Requirements:- Experience in a similar Application Support / Support Engineering position
- Experience supporting Cloud-based applications, APIs and SaaS software
- Software coding skills
- Excellent communication and interpersonal skills
- Great SQL and data knowledge
- Experience of supporting complex applications
- Infrastructure (Linux, Windows, networking) understanding
- Experience of monitoring and automation is ideal
- Cloud, DevOps and automation skills
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Web Application Support Engineer - SaaS - £60K
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as Cloud platforms and DevOps practices. This will not only help you understand the role better but also allow you to speak confidently about your experience during any interviews.
✨Tip Number 2
Network with professionals in the FinTech industry, especially those working in application support or engineering roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully supported Cloud-based applications or implemented automation solutions. Having concrete examples ready will demonstrate your problem-solving skills and technical expertise to potential employers.
✨Tip Number 4
Stay updated on the latest trends in SaaS and Cloud technologies. Showing that you're proactive about learning and adapting to new developments in the field can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Web Application Support Engineer - SaaS - £60K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, particularly with Cloud-based applications and SaaS platforms. Emphasise your coding skills and any relevant projects that showcase your technical abilities.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Web Application Support Engineer role specifically. Mention your experience with APIs, automation, and DevOps methods, and how these align with the company's goals.
Showcase Relevant Skills: When detailing your experience, focus on your knowledge of SQL, data management, and infrastructure understanding. Provide examples of how you've successfully supported complex applications in previous roles.
Prepare for Technical Questions: Anticipate technical questions related to Cloud technologies, application support, and automation. Be ready to discuss specific tools and methodologies you’ve used in past positions to demonstrate your expertise.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Cloud-based applications, APIs, and SaaS software. Highlight specific projects where you successfully supported an application stack or implemented automation and DevOps methods.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Prepare examples of how you've resolved complex issues in previous roles, particularly in a support engineering context.
✨Communicate Effectively
Since this role involves client-facing support, practice articulating technical concepts in a clear and concise manner. Good communication is key, so be ready to demonstrate your interpersonal skills during the interview.
✨Familiarise Yourself with the Company
Research the FinTech company and its products. Understanding their software solutions and the market they operate in will help you tailor your responses and show genuine interest in the role.
