Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Sales Assistant, greeting customers and driving sales at Selfridges Birmingham.
- Company: My 1st Years is a vibrant brand dedicated to creating memorable experiences for families.
- Benefits: Enjoy flexible shifts, competitive pay of £12.25 per hour, and full training provided.
- Why this job: Be part of a fun team, enhance your customer service skills, and make a real impact.
- Qualifications: Retail experience preferred; friendly, confident, and able to work well with others.
- Other info: Position starts in July 2025; perfect for students seeking part-time work.
We are looking for a passionate, dedicated, results-driven Sales Assistant to join the My 1st Years team and work at our concession stand in Selfridges Birmingham. The successful candidates will be able to elevate company standards, achieve sales goals and meet customer expectations. This is a part-time role for 20 hours per week. You will need to be available to work from the beginning of July 2025.
Responsibilities:
- Greeting customers
- Going the extra mile to drive sales
- Solid communication and interpersonal skills
- Customer service focus
- Ensure high levels of customer satisfaction through excellent sales service
- Promoting the brand to gain new customers
- Basic understanding of sales principles and customer service practices
- Be involved in stock control and standards
- Assisting customers to find the goods and products they are looking for
- Being responsible for processing cash and card payments
- Replenishing the stand with the merchandise
- Answering queries from customers
- Reporting discrepancies and issues to the manager
- Giving advice and guidance on product selection to customers
- Balancing sale receipts
- Dealing with customer refunds
- Keeping the stand tidy and clean at all times
- Dealing with customer complaints in a professional manner
- Working within company guidelines
- Build productive trust relationships with customers
- Attaching price tags to merchandise on the shop floor
- Responsible for security on the stand
- Receiving and storing the delivery of large amounts of stock
Person Specification:
- Having a friendly and engaging personality
- Basic IT skills required
- Comfortable working and approaching members of the public
- Should have a confident manner
- Must be helpful and polite
- You should have retail sales experience
- Able to work as part of a sales team
- Flexibility around shifts required
- Full machine training will be given
Location: My 1st Years within Selfridges Birmingham
Salary: £12.25 per hour
Hours: 20 hours per week, various shifts.
Assistant Retail Assistant employer: My 1st Years
Contact Detail:
My 1st Years Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Assistant
✨Tip Number 1
Familiarise yourself with the My 1st Years brand and its products. Understanding their unique selling points will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you feel more confident when greeting customers and addressing their needs.
✨Tip Number 3
Be prepared to discuss your previous retail experience during the interview. Think of specific examples where you went the extra mile for a customer or successfully handled a complaint.
✨Tip Number 4
Show your flexibility by being open to various shift patterns. Highlighting your willingness to adapt to the needs of the business can set you apart from other candidates.
We think you need these skills to ace Assistant Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and skills that align with the responsibilities listed in the job description. Emphasise your customer service focus and any sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your dedication to providing excellent customer service. Mention specific examples of how you've gone the extra mile in previous roles.
Highlight Interpersonal Skills: In your application, emphasise your solid communication and interpersonal skills. Provide examples of how you've built trust with customers and handled complaints professionally.
Show Flexibility: Since the role requires flexibility around shifts, mention your availability and willingness to work various hours. This shows that you are adaptable and ready to meet the company's needs.
How to prepare for a job interview at My 1st Years
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone the extra mile in previous roles to ensure customer satisfaction, as this aligns perfectly with what the company is looking for.
✨Demonstrate Your Sales Skills
Prepare to discuss your understanding of sales principles and how you've successfully applied them in past experiences. Highlight any specific achievements or sales goals you've met to showcase your results-driven attitude.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might have to handle customer queries or complaints. Practising these scenarios beforehand can help you feel more confident and demonstrate your problem-solving skills effectively.
✨Emphasise Teamwork and Flexibility
Since the role requires working as part of a sales team, be prepared to discuss your experience collaborating with others. Also, mention your flexibility regarding shifts, as this is crucial for meeting the demands of the position.
