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- Tasks: Join our Digital Marketing & Brand team to manage CRM systems and support marketing initiatives.
- Company: Be part of a leading UK law firm known for its innovative approach to marketing.
- Benefits: Enjoy opportunities for professional growth, a collaborative environment, and potential remote work options.
- Why this job: This role offers hands-on experience in digital marketing and CRM, perfect for building your career.
- Qualifications: 1-2 years of CRM experience, understanding of marketing principles, and familiarity with email marketing tools.
- Other info: Ideal for high school or college students looking to kickstart their careers in marketing.
The predicted salary is between 36000 - 60000 £ per year.
This CRM Executive role is positioned in a leading UK law firm and will play a key role in the Digital Marketing & Brand team, contributing to the day-to-day activities and upkeep of the CRM system. You will also apply marketing technologies to support the firm's marketing and business development goals. Additionally, you will assist in other areas of the Digital Marketing & Brand team.
Within this CRM Executive opportunity, you will be responsible for:
CRM
- Maintain accurate and up-to-date contact and company data in the CRM system, adhering to data best practices, internal processes, and research.
- Enforce CRM data standards, nomenclature, and compliance with GDPR and other internal data protection policies.
- Support the Business Development team by building targeted mailing lists and addressing CRM-related queries.
- Troubleshoot and resolve CRM issues, coordinating with the relevant Technology team(s) as needed.
- Identify opportunities to automate and streamline CRM processes, and contribute to their development.
- Assist the Marketing Technology Manager in data cleansing projects.
- Keep CRM training documentation and guides up to date.
- Update CRM content on the BD&M intranet pages.
Email Marketing
- Become an expert in our email marketing platform.
- Advise users on email marketing campaign best practices and ensure adherence to brand guidelines.
- Troubleshoot and resolve email marketing issues.
Reporting
- Support the creation of regular and ad-hoc reports across digital and marketing platforms (website, CRM, email marketing, social media).
- Identify opportunities to automate reporting and collaborate with the Technology team(s) on their creation.
Other Digital Marketing & Brand Team Tasks
- Create and update website pages (briefings, bios, event pages).
- Monitor and respond to queries from the shared inbox.
- Perform general administrative and data marketing/research tasks.
The successful candidate for this role will have:
- Minimum 1-2 years' experience with InterAction or a similar CRM system, with a focus on data quality.
- Understanding of marketing and data protection principles.
- Experience with email marketing tools is desirable.
- Experience updating and maintaining a content management system is desirable.
- Previous experience in professional services, advertising, or marketing is beneficial.
CRM & Digital Marketing Executive employer: Carter Murray
Contact Detail:
Carter Murray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Digital Marketing Executive
✨Tip Number 1
Familiarize yourself with CRM systems like InterAction. Since this role emphasizes data quality, understanding how to maintain and troubleshoot these systems will give you a significant edge.
✨Tip Number 2
Brush up on GDPR and data protection policies. Being knowledgeable about these regulations will not only help you in your role but also show that you take compliance seriously.
✨Tip Number 3
Gain experience with email marketing platforms. Since you'll be advising users on best practices, having hands-on experience will make you more credible and effective in this role.
✨Tip Number 4
Stay updated on digital marketing trends and tools. This knowledge will help you contribute effectively to the Digital Marketing & Brand team and demonstrate your proactive approach.
We think you need these skills to ace CRM & Digital Marketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with CRM systems, email marketing tools, and any previous roles in professional services or marketing. Use keywords from the job description to align your skills with what the law firm is looking for.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss your understanding of data protection principles and how your experience can contribute to maintaining CRM data quality and supporting the Business Development team.
Showcase Your Technical Skills: Mention any specific CRM systems you have worked with, such as InterAction, and detail your experience with email marketing platforms. Highlight any projects where you automated processes or improved data management.
Demonstrate Your Teamwork: Provide examples of how you've collaborated with other teams, especially in digital marketing or technology. This will show that you can work effectively within the Digital Marketing & Brand team and support various initiatives.
How to prepare for a job interview at Carter Murray
✨Show Your CRM Expertise
Make sure to highlight your experience with CRM systems, especially InterAction or similar platforms. Be prepared to discuss specific examples of how you've maintained data quality and adhered to best practices in previous roles.
✨Understand GDPR and Data Protection
Since this role involves compliance with GDPR and internal data protection policies, demonstrate your understanding of these principles. You might want to share how you've implemented data protection measures in past positions.
✨Familiarize Yourself with Email Marketing
As email marketing is a key part of the role, be ready to discuss your experience with email marketing tools. Share any successful campaigns you've managed and your approach to troubleshooting issues.
✨Prepare for Reporting Questions
The role requires creating reports across various digital platforms. Brush up on your reporting skills and be ready to explain how you've automated reporting processes in the past or how you would approach it in this role.
