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For Companies At a Glance
- Tasks: Support contractors and clients, manage onboarding, and ensure compliance.
- Company: Join Morson, a leading recruitment firm with a 50-year legacy and global reach.
- Benefits: Enjoy flexible working, 26 days holiday, and a competitive bonus scheme.
- Why this job: Be part of a supportive team that values personal connections and career growth.
- Qualifications: Experience in recruitment or HR, strong admin skills, and excellent communication.
- Other info: Role based in South Manchester with occasional travel to client sites.
The predicted salary is between 36000 - 60000 £ per year.
With a unique 50-year heritage of innovative recruitment, Morson is a diverse group with an outstanding reputation for delivering consultancy, design, technology, training, and people solutions around the world. With revenues of over £1bn and offices across the world, we place people into employment with some of the world's biggest brands. Even as a business of true scale, we keep it personal and consistently go the extra mile. As a family, we celebrate the good times together and we look after each other. We are technical innovators with people at our heart. We are ambitious for you, and we care.
The Opportunity
We’re now looking for a Client Relationship Executive to join one of our high-profile, long-standing client partnerships. Based on-site in South Manchester (with occasional travel to other UK locations), this role is perfect for someone who thrives in a client-facing, fast-paced environment and is passionate about delivering an outstanding recruitment experience.
What you’ll be doing:
- Candidate Experience
- Act as the first point of contact on-site for contractor support, queries, and onboarding.
- Deliver face-to-face support sessions, managing escalations and coordinating with internal delivery teams.
- Support onboarding/security documentation alongside our vetting team.
- Ensure compliance with client and statutory requirements for all contractors.
- Drive contractor engagement with regular check-ins and feedback sessions.
- Client Engagement
- Build strong relationships with hiring managers and internal stakeholders.
- Support the recruitment and extension process across multiple sites.
- Provide insightful reports on headcount, pay, tenure, and more.
- Handle purchase orders, timesheets, and compliance documentation.
- Attend quarterly and annual business reviews, contributing to continuous improvement.
What we’re looking for:
- Previous experience in recruitment, HR, or a similar client-focused role.
- Strong admin skills and proficiency with Microsoft Office.
- Excellent interpersonal and communication abilities.
- A proactive, professional, and supportive approach to all stakeholders.
- A full UK driving license – travel to other client sites (e.g., Stansted, East Midlands) will be required.
- Eligibility to pass DBS and provide 3 years of referencing.
Working with Morson
Alongside working at one of the UK’s Best Big Companies to work for™, you will also receive:
- A competitive bonus scheme
- 26 days holiday (plus bank holidays)
- Flexible/hybrid model working post onboarding
- Investment into your learning & development
- A colleague health and well-being programme
- Free on-site parking (client site and Morson HQ)
Client Relationship Executive - MSP employer: Morson Talent
Contact Detail:
Morson Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Executive - MSP
✨Tip Number 1
Familiarise yourself with Morson's unique heritage and values. Understanding their commitment to personal relationships and innovative solutions will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your client-facing experience. Think of specific examples where you've successfully managed client relationships or resolved issues, as this role heavily relies on interpersonal skills.
✨Tip Number 3
Brush up on your knowledge of compliance and onboarding processes. Being able to discuss these topics confidently will demonstrate your readiness for the responsibilities outlined in the job description.
✨Tip Number 4
Network with current or former employees of Morson if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Client Relationship Executive - MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in recruitment, HR, or client-focused roles. Emphasise your interpersonal and communication skills, as well as any specific achievements that demonstrate your ability to build strong relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering an outstanding recruitment experience. Mention your proactive approach and how you can contribute to Morson's commitment to client engagement and contractor support.
Highlight Relevant Skills: In your application, clearly outline your administrative skills and proficiency with Microsoft Office. Provide examples of how you've successfully managed escalations or coordinated with internal teams in previous roles.
Showcase Your Understanding of the Role: Demonstrate your understanding of the responsibilities of a Client Relationship Executive. Discuss your experience with onboarding processes, compliance documentation, and how you would drive contractor engagement through regular check-ins.
How to prepare for a job interview at Morson Talent
✨Know the Company Inside Out
Before your interview, make sure you research Morson thoroughly. Understand their history, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Client-Facing Skills
As a Client Relationship Executive, you'll need to showcase your interpersonal skills. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. This will highlight your ability to thrive in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle contractor support and onboarding. Think of specific situations where you had to manage escalations or ensure compliance, and be ready to discuss them.
✨Showcase Your Proactive Approach
Morson values a proactive and supportive approach. Be prepared to discuss how you've gone the extra mile in previous roles, whether it's through regular check-ins with clients or contributing to continuous improvement initiatives. This will align with their company culture.
