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- Tasks: Lead a supportive service for two amazing women, helping them live independently.
- Company: Join Stepping Stones Services, part of Optimo Care Group, dedicated to person-centred care.
- Benefits: Enjoy flexible working, comprehensive training, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your career in a rewarding field.
- Qualifications: Experience in health and social care, strong leadership skills, and NVQ Level 3 preferred.
- Other info: Full-time role with 36 hours minimum, based in Wardle, Rochdale.
The predicted salary is between 30000 - 42000 £ per year.
At Stepping Stones Services we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it's homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference.
Our PRIDE Values:
- Person-Centred – Putting the individual at the heart of our service
- Responsive – Delivering well-planned, effective support
- Innovative – Continuously improving and evolving our services
- Delight – Going the extra mile to exceed expectations
- Engagement – Creating opportunities for everyone to be part of the journey
About the Role
You will be managing a small, supportive service for two delightful women, each with their own unique needs and abilities. Both individuals are physically mobile and verbal, and receive one-to-one support throughout the day, with shared support provided overnight. They enjoy leading active and independent lives, regularly engaging in a variety of activities and exploring new interests. Supporting them to develop daily living skills and encouraging their independence is a key part of the role. A full UK driving licence (manual) is essential, as one of the individuals uses a mobility vehicle for outings and appointments.
As a Team Leader you will be responsible for overseeing the smooth running of our supported living services. You will play an essential role in the daily operations, ensuring that both the individuals we support and the team are provided with the highest standard of care. The role includes, but is not limited to:
Key Responsibilities:
- Overseeing the running of the service(s): Managing day-to-day operations and ensuring that services are delivered in line with care plans.
- Managing and administering medication: Ensuring the accurate recording and administration of medication as per company policies and procedures.
- Completing checks and audits: Conducting regular checks and audits to ensure compliance with care standards and safety protocols.
- Supporting the team: Offering guidance and support to the support workers, and ensuring they are delivering quality care.
- Assisting with double-up work: Providing support with two-person care as required.
- Completing handover and signing off PRN medication: Ensuring effective communication during shift handovers and documenting the use of as-required medication.
- Providing additional support when needed: Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents.
- Supporting outside the home setting: You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary.
- Reporting to the Service Manager: You will report directly to the Service Manager and ensure effective communication within the team.
Benefits of Working with Stepping Stones Services:
- Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance.
- Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company.
- Career Progression: Opportunities for career advancement within our growing organisation.
- Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
- Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters.
- Reward Gateway: Our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts.
- £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team.
Role Details:
- Role Type: Full Time
- Days Hours: 36 hours minimum.
- Shift Patterns: Days (12 hours) - 3-4 per week.
- Location: Wardle, Rochdale.
What You'll Bring:
- Experience in a team leader/ senior support worker or similar role within the health and social care sector.
- Strong leadership and team management skills.
- Excellent communication skills with the ability to provide clear and detailed handovers.
- Experience with medication management and knowledge of health and safety regulations.
- Ability to manage challenging situations with empathy and professionalism.
- A commitment to person-centred care and ensuring the dignity of those supported.
- Ability to work well independently and as part of a team.
- NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable.
- Flexibility and willingness to support people outside the home setting when necessary.
- Weekend availability (every other weekend).
Supported Living Team Leader employer: The Optimo Care Group
Contact Detail:
The Optimo Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Living Team Leader
✨Tip Number 1
Familiarise yourself with the PRIDE values of Stepping Stones Services. Understanding how they prioritise person-centred care and responsiveness will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience you have in managing a team or providing support in a similar setting. Be ready to share specific examples of how you've successfully led a team or improved care delivery.
✨Tip Number 3
Prepare to discuss your approach to handling challenging situations with empathy and professionalism. Think of scenarios where you've had to manage difficult behaviours and how you resolved them effectively.
✨Tip Number 4
Make sure to demonstrate your commitment to ongoing training and development. Mention any relevant qualifications, like NVQ Level 3 in Health and Social Care, and express your enthusiasm for furthering your skills through the Optimo learning academy.
We think you need these skills to ace Supported Living Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Supported Living Team Leader position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in team leadership or as a senior support worker. Provide specific examples of how you've managed teams, administered medication, and supported individuals in a person-centred manner.
Showcase Your Values: Stepping Stones Services values PRIDE: Person-Centred, Responsive, Innovative, Delight, and Engagement. Make sure to incorporate these values into your application by providing examples of how you embody them in your work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the care sector.
How to prepare for a job interview at The Optimo Care Group
✨Understand the PRIDE Values
Familiarise yourself with the company's PRIDE values: Person-Centred, Responsive, Innovative, Delight, and Engagement. Be prepared to discuss how you embody these values in your previous roles and how they can guide your approach as a Supported Living Team Leader.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need strong leadership abilities. Prepare examples of how you've successfully managed a team, resolved conflicts, or supported colleagues in delivering high-quality care. Highlight your experience in mentoring and guiding others.
✨Demonstrate Your Knowledge of Care Standards
Be ready to discuss your understanding of care standards, medication management, and health and safety regulations. You might be asked about specific scenarios, so think of examples where you've ensured compliance and maintained safety in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations with empathy and professionalism. Think of past experiences where you've had to manage difficult behaviours or provide support in high-pressure environments, and be ready to share those stories.
