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- Tasks: Provide IT support, troubleshoot issues, and assist with user setups.
- Company: Join a globally recognized consulting leader committed to innovation and employee growth.
- Benefits: Enjoy health insurance, life insurance, childcare vouchers, and more perks.
- Why this job: Be part of a dynamic team that values your career development and promotes from within.
- Qualifications: Experience with O365, Active Directory, and networking is essential.
- Other info: Earn £1,000 in retail vouchers for successful referrals!
The predicted salary is between 25000 - 35000 £ per year.
Role: IT Technical Support Consultant
Location: Leeds (On-site)
Salary: £25,000-£35,000 DoE
Skills: O365, Active Directory, LAN/WAN
This company is actively seeking an IT Technical Support Consultant to join the team. You will work within their globally distributed IT team, to provide support from the Leeds office to all users across the global business.
This globally recognised consulting leader has experienced remarkable growth over the past decade. Its success is driven by a commitment to innovation, teamwork, and continuous improvement. This company understands that its employees are key to future growth, and invests significantly in their training, development, and has regular appraisals. By nurturing career aspirations and promoting from within, this company has fostered a dynamic and rewarding work environment.
Key Responsibilities:
- Provide IT Support to the employees of the company, including call logging, troubleshooting, new user set up, password resets, & PC builds.
- Support the IT environment, including Servers, Systems, & Networks.
- Help with projects and upgrades.
- Assist with installations and changes to the IT & Voice Infrastructures.
Key Skills & Requirements:
- Experience with user administration, Active Directory, Microsoft Exchange 365 & Outlook.
- Networking experience, including LAN, WAN & VPN.
- Experience supporting and troubleshooting O365, Anti-virus & Vertias BackupExec.
- Experience with deploying image/software through InTune/SCCM.
- Familiar with the ITIL framework.
Benefits:
- Permanent health insurance
- Private medical insurance
- Life insurance
- Employee assistance programme
- Health cash plan
- Buying and selling of annual leave
- Childcare vouchers
If you’re an experienced IT Support Engineer based in Leeds, and you’re ready to make a difference in a global, innovative organisation, this is the role for you!
Referrals:
If this role isn't right for you, do you know someone that might be interested? You could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar. Email: to recommend someone for this role.
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Role: IT Technical Support Consultant
Location: Leeds (On-site)
Salary: £25,000-£35,000 DoE
Skills: O365, Active Directory, LAN/WAN
IT Technical Support Consultant employer: Oscar
Contact Detail:
Oscar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technical Support Consultant
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as O365, Active Directory, and networking concepts like LAN/WAN. Being able to discuss your hands-on experience with these tools during the interview will set you apart.
✨Tip Number 2
Research the company’s commitment to innovation and teamwork. Be prepared to share examples of how you've contributed to team projects or improved processes in your previous roles, as this aligns with their values.
✨Tip Number 3
Highlight any experience you have with ITIL framework and project management. This will demonstrate your understanding of best practices in IT service management, which is crucial for the role.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the role, which can help you tailor your approach during the interview.
We think you need these skills to ace IT Technical Support Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with O365, Active Directory, and networking (LAN/WAN) in your CV and cover letter. Use specific examples of how you've successfully supported users or managed IT environments.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of the company's commitment to innovation and teamwork. Mention how your skills align with their needs and how you can contribute to their dynamic work environment.
Showcase Problem-Solving Skills: In your application, provide examples of troubleshooting scenarios you've encountered and how you resolved them. This will demonstrate your ability to handle the key responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technical Support Consultant.
How to prepare for a job interview at Oscar
✨Showcase Your Technical Skills
Be prepared to discuss your experience with O365, Active Directory, and networking. Highlight specific examples of how you've successfully troubleshot issues or implemented solutions in previous roles.
✨Demonstrate Problem-Solving Abilities
During the interview, you may be presented with hypothetical scenarios. Practice articulating your thought process and approach to resolving technical problems, as this will showcase your analytical skills.
✨Familiarize Yourself with ITIL Framework
Since familiarity with the ITIL framework is a requirement, make sure to brush up on its principles. Be ready to discuss how you have applied ITIL practices in your past experiences.
✨Express Enthusiasm for Continuous Learning
This company values training and development. Share your career aspirations and how you plan to continue growing your skills in IT support, which aligns with their commitment to employee development.
