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- Tasks: Configure data collection experiences on the Reportum platform for client needs.
- Company: Join Qinecsa, a leader in pharmacovigilance and safety solutions for life sciences.
- Benefits: Enjoy competitive salary, professional growth, and a collaborative work environment.
- Why this job: Shape the future of a cutting-edge platform while working with innovative clients.
- Qualifications: 3 years of experience with no-code tools, JSON, and UX design required.
- Other info: This is a 6-month contract role with equal opportunity employment.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
Qinecsa is a trusted, global partner bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions. We take pride in being the leading specialist pharmacovigilance provider, offering unparalleled expertise in PV services, technology, and consulting to cater to the unique needs of small, medium, and large pharmaceutical companies.
The Product Application Specialist is responsible for configuring and tailoring data collection experiences on the Reportum platform to meet specific client needs across adverse event and product complaint reporting. Working as part of the Product Management team, and interfacing closely with Customer Success and Engineering, this role ensures that our forms and logic flows are not only technically sound, but also intuitive, empathetic, and aligned with real-world user contexts. This role blends empathy with a practical understanding of UX and a solid degree of technical acumen.
The ideal candidate is comfortable using an advanced no-code configuration tool, outputting well-formed JSON, and defining structured logic and data flows including advanced Boolean logic. They must be detail-oriented and confident navigating between user needs and system-level implications, as well as between technical configuration and documentation. As part of the Product Management team, and a key user of our configuration tool, you will be directly involved in product practices and will play a critical role in shaping the future development of the platform.
Experience Required: At least 3 years of professional experience.
Key Responsibilities:
- Form Configuration: Use Reportum’s form-building platform to configure context-specific digital data collection experiences for AE and product complaints.
- User Logic: Build and manage complex no-code logic flows using boolean operators, decision trees, and branching rules.
- UX & Design Alignment: Work collaboratively with UX lead to ensure all forms are user-friendly, clear, and accessible across languages and use cases.
- Customer Empathy: Engage with internal teams and, where applicable, external users to understand user needs, pain points, and expectations. Translate these into thoughtful form configurations.
- Technical Configuration: Encode JSON outputs to align with downstream data output requirements. Understand how configuration choices affect data capture and downstream processing.
- Documentation: Maintain detailed records of form configurations, logic rules, and decisions for internal and audit purposes.
- Training & Support: Support internal stakeholders by explaining configuration logic and form behaviour. Help ensure smooth client rollouts by assisting with testing and adjustments.
- Feedback Loop: Gather feedback from end users and internal teams to iterate on form configurations and logic flows.
Key Interfaces:
- External: Clients
- Internal: Customer Success, Engineering, Software Quality Assurance
Qualifications & Competencies:
- Experience with form-building tools or no-code platforms
- Technical familiarity with JSON
- High empathy and sensitivity to end-user experience
- UX/UI sensibility, especially for structured data capture
- Experience working in life sciences or regulated software environments
- Experience in a SaaS, and scale-up environment
- Ability to work across multiple projects simultaneously
- Experience collaborating with technical and non-technical teams
- Strong communication skills (written and verbal)
- Ability to self-organize and manage competing priorities
- Demonstrated ability to think logically and map out decision flows
- Familiarity with pharmacovigilance, adverse events, or product complaints
What We Offer:
- Competitive salary
- Opportunity to work with a dynamic and innovative team and world-class clients.
- Professional development and growth opportunities.
- A collaborative and inclusive work environment.
Employment Type: 6 Months contract role
Equal Opportunity Statement: Qinecsa is an equal opportunity employer. Qinecsa evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.
How to Apply: Interested candidates are invited to submit their resume and cover letter.
Contact Detail:
Qinecsa Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Application Specialist
✨Tip Number 1
Familiarise yourself with the Reportum platform and its form-building capabilities. Understanding how to configure forms and logic flows will give you a significant edge during interviews, as you'll be able to discuss specific examples of how you would tailor data collection experiences.
✨Tip Number 2
Brush up on your JSON skills! Since the role requires encoding JSON outputs, being able to demonstrate your technical familiarity with JSON during discussions can set you apart from other candidates.
✨Tip Number 3
Showcase your empathy and understanding of user experience. Prepare to discuss how you've previously engaged with users to gather feedback and translate their needs into practical solutions, as this is a key aspect of the role.
✨Tip Number 4
Network with professionals in the life sciences and regulated software environments. Engaging with industry peers can provide insights into current trends and challenges, which you can reference in your conversations with us at StudySmarter.
We think you need these skills to ace Product Application Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Application Specialist. Familiarise yourself with the Reportum platform and the specific skills required, such as no-code configuration and JSON output.
Tailor Your CV: Highlight your relevant experience in form-building tools, UX design, and any familiarity with pharmacovigilance or life sciences. Make sure to showcase your technical skills and empathy towards user experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background aligns with the company's mission. Mention specific experiences that demonstrate your ability to configure data collection experiences and work collaboratively with teams.
Showcase Your Technical Acumen: If you have experience with JSON or no-code platforms, be sure to include examples of how you've used these skills in previous roles. This will help demonstrate your technical proficiency and understanding of the job requirements.
How to prepare for a job interview at Qinecsa Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with no-code configuration tools and JSON. Highlight specific projects where you've successfully built complex logic flows or configured forms, as this will demonstrate your technical acumen.
✨Emphasise User Empathy
Since the role requires a strong understanding of user needs, be ready to share examples of how you've engaged with users to gather feedback and translate their pain points into effective solutions. This will show your ability to blend empathy with technical skills.
✨Demonstrate Collaboration Experience
The position involves working closely with various teams, so highlight your experience collaborating with both technical and non-technical stakeholders. Discuss how you’ve facilitated communication between teams to ensure successful project outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about how you would approach configuring a form for a specific client need or how you would handle conflicting priorities, and be ready to articulate your thought process.
