Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to maintain and manage battery energy storage systems across the UK.
- Company: Join e-STORAGE, a subsidiary of Canadian Solar, a leader in renewable energy solutions.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a sustainable future while gaining hands-on experience in cutting-edge technology.
- Qualifications: 5+ years in service roles, preferably in renewable energy; valid driver's license required.
- Other info: Travel across the UK to various project sites and engage with innovative energy solutions.
The predicted salary is between 36000 - 60000 £ per year.
e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future. Currently, the Company operates two fully automated, state-of-the-art manufacturing facilities with an annual production capacity of approaching 20 GWh.
The Field Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations under Long Term Service Agreements (LTSA’s) for Battery Energy Storage System (BESS) projects. In addition to technical responsibilities, the Field Service Supervisor will play a key role in client management, ensuring RAMS approvals are in place, supporting the SR Service Manager, and liaising with the BESS Planning Coordinators to plan works, schedule outages, and onboard new sites. The successful candidate must be able to travel and complete tasks at various project sites throughout the UK.
- Experience with BESS or renewable power generation equipment in a service environment is required.
- Lead and assign tasks to Snr Service and Service Technicians.
- Provide hands-on support and technical guidance to the team.
- Coordinate site visits for Snr Service and Service Technicians to complete scheduled tasks.
- Manage client interactions related to RAMS approvals and service delivery.
- Work closely with the BESS Planning Coordinators to schedule and plan outages and site work.
- Support the SR Service Manager and ensure seamless service execution.
- Facilitate onboarding of new BESS sites, including integration into service operations.
- Fulfill LTSA obligations for BESS equipment, including:
- Energy Storage Cabinets (ESCs)
- Power Conversion Stations (PCS)
- Ring Main Units (RMUs) / Switchgear
- Transformers
- SCADA and networking devices
Qualified Electrical Technician:
- Minimum 5 plus years’ relevant work experience in a service environment preferably in renewable energy.
- Construction Skills Certification Scheme will be beneficial.
- Previous training and knowledge of inverters.
- Knowledge of general and national codes, medium voltage power systems and Energy Storage system applications is an asset.
- Demonstrated proficiency using MS Office Applications (Word, Excel).
- Previous experience with a CMMS software program preferred.
- Must possess a valid driver’s license with a clean driving record.
- Must be able to travel to regional locations as needed.
Remote Support Supervisor employer: e-STORAGE
Contact Detail:
e-STORAGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Support Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in battery energy storage systems. Understanding the specifics of BESS will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the renewable energy sector, especially those involved in service management or technical roles. Attend industry events or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your hands-on experience with renewable power generation equipment. Be ready to share specific examples of how you've successfully managed teams or projects in a service environment.
✨Tip Number 4
Research e-STORAGE and Canadian Solar thoroughly. Understand their products, services, and company culture so you can tailor your conversations and show how your values align with theirs during the interview process.
We think you need these skills to ace Remote Support Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in renewable energy and service environments. Emphasise any specific roles you've had that relate to battery energy storage systems or similar technologies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Field Service Supervisor position, particularly in client management and technical support.
Showcase Relevant Skills: Clearly outline your technical skills, especially those related to BESS, renewable power generation equipment, and any experience with CMMS software. Highlight your proficiency in MS Office applications as well.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with RAMS approvals, managing teams, and troubleshooting equipment. Be ready to provide examples from your past work that demonstrate your capabilities.
How to prepare for a job interview at e-STORAGE
✨Show Your Technical Expertise
Make sure to highlight your experience with Battery Energy Storage Systems (BESS) and renewable power generation equipment. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them.
✨Demonstrate Leadership Skills
As a Field Service Supervisor, you'll be leading a team. Share examples of how you've successfully managed teams in the past, including how you assign tasks, provide support, and ensure seamless service execution.
✨Prepare for Client Management Scenarios
Client interactions are key in this role. Think of situations where you've had to manage client expectations or navigate complex approvals. Be ready to discuss how you handle communication and maintain strong relationships.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the energy sector. Be prepared to discuss how you ensure compliance in your previous roles and how you would implement these practices in your new position.
