Client Services Associate

Client Services Associate

Bath Full-Time 28000 - 28000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage customer onboarding and liaise with solicitors and brokers to ensure smooth processes.
  • Company: Join a thriving business in Bristol with a welcoming culture and great progression opportunities.
  • Benefits: Enjoy a £28,000 salary, annual bonuses, hybrid working, and free parking.
  • Why this job: Perfect for those who love building relationships and want a balanced work-life without long hours.
  • Qualifications: Experience in estate agency, real estate, or legal admin is essential; strong communication skills are a must.
  • Other info: Annual training budget and gym flex scheme included!

The predicted salary is between 28000 - 28000 £ per year.

This role is for the Client Services Executive based in Bristol, or near, that offers amazing progression opportunities, hybrid working, and a base salary of £28,000 per annum plus an annual bonus.

You’ll need an understanding of the property sales industry, such as conveyancing, property sales or similar, to join this super welcoming, thriving business!

The role of Client Services Executive involves:

  • Managing the onboarding of new customers to the platform.
  • Ensuring contracts and documents are completed in a timely manner.
  • Liaising with Solicitors and Mortgage Brokers to speed the process up.
  • Keeping the customers informed of any new changes.
  • Working to bring the completion date for customers as close as possible.
  • Having a strong working relationship with the sales team.

For the Client Services Executive, you need:

  • Previous estate agency, real estate, mortgages or legal admin experience.
  • Must love speaking to new people and building relationships.

As the Client Services Executive, you’ll get:

  • Basic salary of £28,000 per annum.
  • Annual bonus based on personal and company performance.
  • Hybrid working opportunity after probation.
  • Speedy progression opportunities.
  • Free parking within walking distance of the office.
  • No 12-hour days or weekends!
  • Annual training budget and gym flex scheme.
  • Excellent pension contributions.

Please apply below or send your CV to sm@playced.co.uk.

Client Services Associate employer: playced | Supply Chains & Logistics

Join a thriving and welcoming team in Bristol as a Client Services Associate, where you'll enjoy a competitive salary of £28,000 plus bonuses, hybrid working options, and exceptional career progression opportunities. With a strong focus on employee development, a supportive work culture, and benefits like free parking and an annual training budget, this company is dedicated to fostering a rewarding environment for its staff.
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Contact Detail:

playced | Supply Chains & Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Associate

✨Tip Number 1

Familiarise yourself with the property sales industry, especially areas like conveyancing and mortgages. This knowledge will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Network with professionals in the real estate sector. Attend local events or join online forums to connect with people who can provide insights or even refer you to opportunities at StudySmarter.

✨Tip Number 3

Prepare to discuss your previous experiences in customer service or related fields. Think of specific examples where you've successfully managed client relationships or resolved issues, as this will demonstrate your suitability for the role.

✨Tip Number 4

Show enthusiasm for the hybrid working model and how it aligns with your work style. Be ready to explain how you can maintain productivity and communication while working remotely, which is crucial for a Client Services Associate.

We think you need these skills to ace Client Services Associate

Customer Relationship Management
Understanding of Property Sales
Conveyancing Knowledge
Communication Skills
Negotiation Skills
Attention to Detail
Time Management
Problem-Solving Skills
Team Collaboration
Client Onboarding
Document Management
Adaptability
Interpersonal Skills
Sales Support Experience

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Services Associate. Familiarise yourself with the property sales industry, including conveyancing and legal admin, as this knowledge will be crucial in your application.

Tailor Your CV: Highlight relevant experience in estate agency, real estate, or mortgages on your CV. Emphasise any roles where you've managed customer relationships or worked closely with solicitors and mortgage brokers, as these are key aspects of the job.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships. Mention specific examples from your past experiences that demonstrate your skills in managing onboarding processes and keeping customers informed.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at playced | Supply Chains & Logistics

✨Show Your Industry Knowledge

Make sure to brush up on your understanding of the property sales industry, including conveyancing and mortgages. Being able to discuss relevant topics will demonstrate your expertise and enthusiasm for the role.

✨Highlight Your Relationship-Building Skills

Since this role involves liaising with various stakeholders, be prepared to share examples of how you've successfully built relationships in previous roles. This will show that you can connect with clients and colleagues effectively.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as managing customer onboarding or dealing with delays. Think of examples from your past experience that showcase your problem-solving skills.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company culture, progression opportunities, or team dynamics. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

Client Services Associate
playced | Supply Chains & Logistics
Location: Bath
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