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For Companies At a Glance
- Tasks: Support clients with instrumentation, deliver training, and assist in software testing.
- Company: Join a well-established diagnostics company with a strong benefits package.
- Benefits: Enjoy a comprehensive benefits package and the flexibility of remote work.
- Why this job: Be part of a dynamic team making a real impact in the diagnostics field.
- Qualifications: Experience in technical engineering roles and strong communication skills required.
- Other info: This is a 1-year fixed term contract with opportunities for skill enhancement.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Field Service Engineer with experience in the diagnostics or instrumentation industry to join the field engineering team on a 1 year fixed term contract servicing clients in the Southern half of the UK. This well-established company has a comprehensive benefits package.
Responsibilities:
- Provide support, training and advice on instrumentation to customers.
- Deliver and install instruments at client sites, handling system integration and providing client training.
- Participate in the design, development, and delivery of training programs.
- Respond to technical support inquiries, addressing concerns and identifying areas for improvement.
- Assist the sales team with demonstrations and related activities.
- Participate in alpha and beta testing of new software and hardware.
Requirements:
- Proven experience in a client-facing technical engineering role.
- Experience working remotely.
- Experience working autonomously.
- Ability to meet deadlines and prioritize tasks efficiently.
- Strong written and verbal communication skills.
- High attention to detail is essential.
- Flexibility to work across multiple locations as required.
- Full UK driving license.
- Proficiency in various IT applications, including Microsoft Office, and the ability to quickly learn new software.
- Openness to undertake training to enhance skills.
- Any experience in clinical laboratory practices would be a benefit.
- Any experience with software testing would be advantageous.
Field Services Engineer employer: Kinetica
Contact Detail:
Kinetica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Network with professionals in the diagnostics and instrumentation industry. Attend relevant trade shows, workshops, or webinars to meet potential colleagues and learn about the latest trends. This can help you gain insights into the company culture and what they value in a candidate.
✨Tip Number 2
Familiarise yourself with the specific instruments and technologies used by the company. Research their product range and any recent innovations. Being knowledgeable about their offerings will allow you to speak confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare for practical scenarios that may come up during the interview process. Think about how you would handle technical support inquiries or client training sessions. Practising these situations can help you articulate your problem-solving skills and client-facing experience effectively.
✨Tip Number 4
Showcase your flexibility and ability to work autonomously. Be ready to discuss examples from your past experiences where you successfully managed your time and tasks while working remotely. Highlighting this will reassure the hiring team of your capability to thrive in a field-based role.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in diagnostics or instrumentation. Emphasise any client-facing roles and technical engineering experience, as well as your ability to work autonomously.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Field Service Engineer position. Mention specific skills that align with the job description, such as your communication skills and attention to detail.
Showcase Technical Skills: Clearly outline your proficiency in IT applications, especially Microsoft Office. If you have experience with software testing or clinical laboratory practices, make sure to include this information as it will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Kinetica
✨Showcase Your Technical Expertise
Make sure to highlight your experience in diagnostics or instrumentation during the interview. Be prepared to discuss specific projects you've worked on and how your technical skills can benefit the company.
✨Demonstrate Client-Facing Skills
Since this role involves a lot of client interaction, share examples of how you've successfully managed client relationships in the past. Emphasise your communication skills and ability to provide training and support.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle technical inquiries. Think of scenarios where you've had to troubleshoot issues or improve processes, and be ready to discuss them.
✨Research the Company and Its Products
Familiarise yourself with the company's offerings and any recent developments in their technology. This will not only show your interest but also help you tailor your responses to align with their goals and values.
