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- Tasks: Manage creative adaptations of content for healthcare professionals and patients.
- Company: Join a leading company focused on enhancing customer experience and engagement.
- Benefits: Enjoy remote work flexibility with a competitive pay rate of £500/day.
- Why this job: Be part of an innovative team dedicated to impactful customer experiences and human-centered design.
- Qualifications: Fluent in German with marketing savvy and strong project management skills required.
- Other info: Experience in content adaptation and familiarity with DAM/MLR tools is a plus.
The predicted salary is between 100000 - 140000 £ per year.
Remote 6 Months Pay rate: £500/day, Umbrella only
POSITION PURPOSE: The company's ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.
The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy & Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.
MAJOR ACCOUNTABILITIES:
- Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets – this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
- Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner.
- Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets.
- Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions.
- Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization.
MINIMUM REQUIREMENTS:
- Fluent in German.
- Marketing and content savvy, combined with strong Project Management skills to be able to manage multiple workflows at the same time.
- Experience with content adaptation work either in a creative agency or on the customer side.
- Solid understanding of content quality aspects to be able to drive Agency deliverables on time and with the right quality.
- Experience with working with DAM/MLR tools.
DESIRABLE REQUIREMENTS:
- A firm understanding of the regulatory environment in marketing to HCPs.
- Demonstrated strong skills in oral and written communication, project management.
- Highly collaborative, ability to interact and partner with Agencies of choice.
COMPETENCIES:
- Able to manage multiple and complex processes at the same time.
- Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time.
- Able to manage complexity, tasks, and interdependencies within timelines.
- Well organized & proactive to make sure things progress according to the plan.
Content Adaptation Manager employer: Russell Tobin
Contact Detail:
Russell Tobin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Adaptation Manager
✨Tip Number 1
Familiarise yourself with the customer journey and content strategies relevant to the healthcare sector. Understanding how content adapts to different markets will give you an edge in discussions with potential employers.
✨Tip Number 2
Showcase your project management skills by discussing specific examples where you've successfully managed multiple workflows. This will demonstrate your ability to handle the complexities of the Content Adaptation Manager role.
✨Tip Number 3
Network with professionals in the marketing and content adaptation fields, especially those who have experience working with agencies. Building these connections can provide valuable insights and potentially lead to job referrals.
✨Tip Number 4
Stay updated on the latest trends in content marketing and regulatory requirements for HCPs. This knowledge will not only enhance your expertise but also show potential employers that you're proactive and well-informed.
We think you need these skills to ace Content Adaptation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in content adaptation and project management. Emphasise any previous roles where you worked closely with creative agencies or managed multiple workflows.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and engagement. Mention specific examples of how you've successfully adapted content in the past and how your skills align with the role's requirements.
Showcase Language Proficiency: Since fluency in German is a requirement, ensure that your language skills are clearly stated in your application. If possible, provide examples of your work in both English and German to demonstrate your proficiency.
Highlight Collaboration Skills: Given the collaborative nature of the role, include examples of how you've effectively partnered with teams or agencies in previous positions. This will show your ability to thrive in a team-oriented environment.
How to prepare for a job interview at Russell Tobin
✨Showcase Your Project Management Skills
As a Content Adaptation Manager, you'll need to juggle multiple workflows. Be prepared to discuss your project management experience and how you've successfully managed complex processes in the past.
✨Demonstrate Your Marketing Savvy
Since the role requires a strong understanding of marketing and content adaptation, come ready with examples of your previous work in these areas. Highlight any specific campaigns or projects where you adapted content for different audiences.
✨Emphasise Collaboration
This position involves working closely with various teams and agencies. Share experiences that showcase your ability to collaborate effectively, manage stakeholder expectations, and ensure timely delivery of projects.
✨Prepare for Regulatory Discussions
Understanding the regulatory environment in marketing to healthcare professionals is crucial. Brush up on relevant regulations and be ready to discuss how you've navigated compliance in your previous roles.
