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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service on the shop floor.
- Company: Join Percival, a brand known for its premium quality and stylish offerings.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity and customer connection.
- Qualifications: No prior experience needed; just bring your passion for fashion and people!
- Other info: Flexible hours perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
REPORTING TO - Store Manager.
PURPOSE - This role drives the store sales in line with financial objectives set through a premium level of customer service skills.
KEY RESPONSIBILITIES -
- Be a strong presence on the shop floor to drive sales and assist with sales demands of the shop floor.
- Support the store manager with the day-to-day operations.
- Exceed expectations in delivering premium customer service to new and returning customers.
- To be an ambassador of Percival and have an understanding of the brand values, in which you can translate this to store staff and customers entering the store.
- Use initiative to make decisions and troubleshoot any problems that may arise.
- Ensure the store is achieving targets both commercially and operationally.
- Maintaining store standards. Visual merchandising, regularly updating mannequins and generally keeping the store tidy.
- You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time.
Contact Detail:
PERCIVAL Menswear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand values of Percival. Understanding their ethos will not only help you connect with customers but also demonstrate your commitment to the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more confident in delivering premium service and handling various customer situations.
✨Tip Number 3
Stay updated on current retail trends and visual merchandising techniques. Being knowledgeable about what attracts customers can set you apart as a candidate who is proactive and ready to contribute to store standards.
✨Tip Number 4
Showcase your initiative by thinking of potential improvements for the store's operations or customer experience. Bringing these ideas up during your interview can highlight your problem-solving skills and dedication to the role.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Percival. Familiarise yourself with their brand values and product offerings. This will help you tailor your application and demonstrate your understanding of what they stand for.
Highlight Customer Service Skills: In your CV and cover letter, emphasise your experience in delivering exceptional customer service. Provide specific examples of how you've exceeded customer expectations in previous roles, as this is a key responsibility of the Sales Assistant position.
Showcase Sales Experience: If you have prior sales experience, make sure to highlight it. Discuss any targets you’ve met or exceeded, and how you contributed to the overall success of your previous stores. This will show that you can drive sales effectively.
Tailor Your Application: Customise your CV and cover letter for the Sales Assistant role. Use keywords from the job description, such as 'premium customer service' and 'visual merchandising', to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at PERCIVAL Menswear
✨Know the Brand Inside Out
Before your interview, make sure you research Percival thoroughly. Understand their brand values, product range, and target audience. This knowledge will help you demonstrate your passion for the brand and how you can embody its values in your role as a Sales Assistant.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you exceeded customer expectations or resolved issues effectively. This will show that you have the skills needed to deliver premium customer service.
✨Demonstrate Initiative and Problem-Solving
Be ready to discuss times when you've taken the initiative or solved problems on the shop floor. Employers value candidates who can think on their feet and handle challenges independently, so share relevant experiences that highlight these qualities.
✨Emphasise Teamwork and Support
As you'll be supporting the store manager and working with other staff, it's important to convey your ability to work well in a team. Share examples of how you've collaborated with colleagues in previous roles to achieve common goals or improve store operations.
