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For Companies At a Glance
- Tasks: Coordinate resident services and support community engagement.
- Company: Join English Rural, a leading housing association dedicated to creating sustainable communities.
- Benefits: Enjoy a hybrid work model, 30 days annual leave, and a company pension scheme.
- Why this job: Make a real impact in residents' lives while working in a supportive and dynamic environment.
- Qualifications: No specific qualifications required; passion for community service is key.
- Other info: Regular office attendance in Godalming, Surrey, with flexible working options.
The predicted salary is between 38667 - 43200 £ per year.
Area of operation: Resident Services
Salary: £38,667 per annum
Hours: 37.5 hours per week
Responsible to: Customer Services Manager
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum plus bank holidays
Place of work: Hybrid contract with regular attendance at English Rural offices in Godalming, Surrey
About English Rural: English Rural Housing...
Contact Detail:
English Rural Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Services Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs and challenges of residents in rural housing. Understanding the unique aspects of rural communities will help you demonstrate your suitability for the role during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those focused on rural services. Attend relevant events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss your experience in customer service and how it relates to resident engagement. Be ready to share specific examples of how you've successfully resolved issues or improved services for residents.
✨Tip Number 4
Research English Rural Housing's values and mission. Tailor your conversation to reflect how your personal values align with theirs, showing that you're not just a fit for the role but also for the company culture.
We think you need these skills to ace Resident Services Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description for the Resident Services Coordinator carefully. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or housing management. Use specific examples to demonstrate how your skills align with the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses the Customer Services Manager directly. Explain why you are interested in the position and how you can contribute to English Rural's mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at English Rural Housing Association
✨Understand the Role
Make sure you thoroughly read the job description for the Resident Services Coordinator position. Familiarise yourself with the responsibilities and expectations, so you can demonstrate how your skills align with what they are looking for.
✨Showcase Your Customer Service Skills
As this role involves working closely with residents, be prepared to discuss your previous customer service experiences. Share specific examples of how you've successfully resolved issues or improved resident satisfaction in past roles.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges the Resident Services Coordinator might face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Highlight Your Adaptability
Given the hybrid nature of the role, emphasise your ability to work effectively both in the office and remotely. Share examples of how you've successfully adapted to different working environments and maintained productivity.
