Sales Support Coordinator

Sales & Estimating Support

Aztec West, Bristol

Up to £32k + Annual Bonus

Matched Pension Contributions up to 6%

Training & Career Development Opportunities

Mandik UK is looking for a Sales & Estimating Support professional to join their growing team. This is an exciting opportunity for someone who thrives in a fast-paced, customer-focused environment and wants to play a key role in supporting the company’s continued success.

About Mandik UK

Since launching in the UK in 2021, Mandik UK has grown from a two-person start-up to a thriving team of 8, with turnover set to reach £7m by Year 4 . Specialising in Fire Safety Ventilation Products , we’re dedicated to setting new standards in the construction industry with high-quality, fully compliant solutions .

As we continue to expand, we need a proactive and detail-oriented individual to support our Technical Sales & Estimating team , ensuring our customers receive the expert advice and solutions they need.

What the Role Involves

As Sales & Estimating Support , you’ll work closely with the Technical Sales Manager and Estimating team to manage incoming quote requests , liaise with customers, and ensure accurate information is gathered to deliver compliant estimates. You’ll also play a key role in customer relations , helping to build long-term partnerships while promoting our consultative approach to sales.

Quote & Estimating Support

• Reviewing incoming quote requests to ensure all required information is provided
• Liaising with customers via email, phone, and Teams to clarify requirements
• Tracking and updating the status of all incoming quotes

Customer Relationship Management

• Engaging with customers to understand their needs and provide expert support
• Following up on information requests, ensuring timely and accurate responses
• Building strong client relationships and promoting our technical expertise

Sales & Marketing Support

• Assisting with LinkedIn and other in-house marketing initiatives
• Developing a strong understanding of our products and industry to support customer interactions

What We’re Looking For

We need a highly organised, customer-focused individual who is confident speaking with clients and has a keen eye for detail. While experience in a sales or estimating role is beneficial, we’re more interested in your potential, problem-solving mindset, and ability to thrive in a fast-paced environment .

✅ Essential Skills & Experience:

• Previous experience in administration, sales support, or customer service
• Strong organisational skills and attention to detail
• Excellent communication skills – written and verbal
• Ability to work proactively and independently while being a team player
• Proficiency in Outlook, Word, and Excel

✅ Bonus Points for:

• Experience in a sales-related role
• Knowledge of LinkedIn & marketing tools
• Understanding of technical or construction-based industries

What’s on Offer?

Competitive salary plus annual performance-based bonus

️ 25 days holiday + bank holidays

Matched pension contributions up to 6%

Career development opportunities – formal training & qualifications