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- Tasks: Manage and optimise data, systems, and reporting for Sales and Service teams.
- Company: Join a dynamic company focused on innovation and collaboration in Crawley.
- Benefits: Enjoy hybrid work options and a varied workload with impactful responsibilities.
- Why this job: Perfect for data enthusiasts wanting to make a real difference in business decisions.
- Qualifications: Strong experience with Power BI, Excel, and Microsoft Dynamics365 required.
- Other info: This is a 3-month contract role with opportunities for growth.
A new opportunity has arisen for a Sales and Service Systems Administrator/Analyst to play a critical role in managing and optimising data, systems, and reporting functions that support Sales, Service, Product Support, and Business Units. This position offers a varied and impactful workload, combining technical system administration with business insight generation and cross-functional collaboration.
Key Responsibilities:- Administer and support tools such as Microsoft Dynamics365 (CRM), Power BI, SharePoint, ClickLearn, Crystal Reports, and Excel.
- Design, build, and maintain dashboards and reports to deliver actionable insights.
- Support budget and forecasting processes in liaison with finance and business units.
- Ensure accurate and timely updates of key data and templates including contracts, quotations, and rate information.
- Perform data validation and quality assurance to maintain reliable business data.
- Conduct ad-hoc analysis and support strategic initiatives with meaningful insights.
- Collaborate closely with team members and stakeholders to align on CRM data and reporting requirements.
You’ll be technically confident and highly organised, with a proactive mindset. You enjoy working with data, finding patterns, and helping teams make smarter decisions. Your communication skills help you bridge the gap between technical systems and business needs.
Essential Skills:- Strong experience with Power BI, Excel, Microsoft Dynamics365, and related tools.
- High attention to detail and a methodical approach to data quality.
- Ability to manage competing priorities and deliver accurate results on time.
- Analytical thinker with a passion for continuous improvement.
- A self-starter who thrives in a dynamic environment.
- Keen to learn and adapt as systems and processes evolve.
Service Systems Administator in Crawley, West Sussex employer: Henderson Scott
Contact Detail:
Henderson Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Systems Administator in Crawley, West Sussex
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics365 and Power BI before your interview. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Prepare examples of how you've used data to drive decisions in previous roles. Being able to articulate your analytical skills and how they can benefit our team will set you apart from other candidates.
✨Tip Number 3
Showcase your communication skills by being clear and concise when discussing your experience. This role requires collaboration across teams, so demonstrating your ability to bridge technical and business needs is crucial.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for at StudySmarter will help you align your answers during the interview and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Service Systems Administator in Crawley, West Sussex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Power BI, Excel, and Microsoft Dynamics365. Use specific examples to demonstrate your technical skills and how they relate to the responsibilities of the Service Systems Administrator role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and explain how your analytical mindset and proactive approach make you a great fit. Mention any relevant projects or experiences that showcase your ability to manage data and support business functions.
Highlight Relevant Skills: Clearly outline your strong attention to detail and methodical approach to data quality in your application. Emphasise your ability to manage competing priorities and deliver accurate results, as these are essential traits for the role.
Showcase Collaboration Experience: Since the role involves cross-functional collaboration, include examples of how you've successfully worked with team members and stakeholders in the past. This will demonstrate your communication skills and ability to bridge the gap between technical systems and business needs.
How to prepare for a job interview at Henderson Scott
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft Dynamics365, Power BI, and Excel during the interview. Be prepared to discuss specific projects where you used these tools to deliver insights or improve processes.
✨Demonstrate Attention to Detail
Since this role requires a high level of accuracy in data management, share examples of how you've ensured data quality in previous positions. Discuss any methods you use for data validation and quality assurance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage competing priorities. Think of scenarios where you successfully handled multiple tasks or resolved conflicts between technical requirements and business needs.
✨Emphasise Collaboration Skills
This position involves working closely with various teams. Be ready to talk about your experience collaborating with stakeholders and how you’ve aligned technical solutions with business objectives in the past.
