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- Tasks: Join us as a Bureau Analyst, managing onboarding and billing for energy clients.
- Company: We're a dynamic energy procurement consultancy focused on innovation and growth.
- Benefits: Enjoy flexible work options, including hybrid or fully remote arrangements.
- Why this job: Be part of a team that values fresh ideas and offers opportunities for personal growth.
- Qualifications: Previous B2B billing experience in energy is essential; strong communication and organisational skills required.
- Other info: This is your chance to be the first dedicated back-office hire and make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a growing energy procurement consultancy, is looking for a Bureau Analyst to join their team as their first dedicated back-office hire. As the Bureau Analyst, you’ll support the onboarding process, manage billing operations, and handle HH data for SME to mid-market clients. You will be responsible for setting up clients on the billing dashboard, overseeing fixed contract registrations, resolving billing queries and communicating with suppliers. If you have previous experience working in the energy sector, combined with a good understanding of energy bills and contracts, this is your chance to grow with a business that values initiative and fresh ideas – apply today!
Key responsibilities for the Bureau Analyst:
- Serve as the first point of contact for customer enquiries via phone and email
- Support client onboarding and ensure smooth setup in internal systems
- Resolve billing issues by liaising with suppliers and managing failed invoice validations
- Coordinate with suppliers, meter operators, and data collectors to ensure accurate energy data flows into the dashboard
- Monitor and maintain the energy dashboard for data accuracy
- Manage and record client contracts and track renewal dates
- Assist with renewals, scheduling, documentation, and internal reporting
Skills and Experience required for the Bureau Analyst:
- Previous B2B billing administrative experience in the energy or utilities sector
- Strong attention to detail and accuracy in data and contracts
- Excellent communication skills
- Excellent organisational and time management skills
- Proficient in Microsoft Office/Google Suite; CRM or energy platform experience a plus
- Able to manage multiple tasks independently
- Experienced with handling confidential commercial data
Location: Chester – flexible work options: hybrid or fully remote
Salary: £negotiable
Bureau Analyst employer: Utility People Ltd
Contact Detail:
Utility People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bureau Analyst
✨Tip Number 1
Familiarise yourself with the energy sector, especially focusing on billing processes and contracts. Understanding the nuances of energy bills will give you an edge during discussions with potential employers.
✨Tip Number 2
Network with professionals in the energy procurement consultancy field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Brush up on your Microsoft Office and Google Suite skills, particularly Excel and data management tools. Being proficient in these applications will demonstrate your capability to handle the responsibilities of a Bureau Analyst effectively.
✨Tip Number 4
Prepare to discuss your previous experience in B2B billing administration during interviews. Be ready to share specific examples of how you've resolved billing issues or improved processes in past roles.
We think you need these skills to ace Bureau Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Bureau Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous B2B billing administrative experience, particularly in the energy or utilities sector. Use specific examples to demonstrate your understanding of energy bills and contracts.
Showcase Communication Skills: Since excellent communication is crucial for this role, include examples of how you've effectively communicated with clients or suppliers in past positions. This could be through resolving queries or managing onboarding processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is a key requirement for the Bureau Analyst role.
How to prepare for a job interview at Utility People Ltd
✨Know Your Energy Sector Basics
Make sure you brush up on your knowledge of energy bills and contracts. Understanding the terminology and processes will help you answer questions confidently and demonstrate your expertise in the field.
✨Showcase Your Attention to Detail
As a Bureau Analyst, attention to detail is crucial. Be prepared to discuss examples from your previous roles where your meticulous nature helped resolve billing issues or improved data accuracy.
✨Prepare for Customer Interaction Scenarios
Since you'll be the first point of contact for customer enquiries, think about how you would handle various scenarios. Practising responses to common billing queries can help you feel more prepared and confident during the interview.
✨Highlight Your Organisational Skills
With responsibilities like managing client contracts and tracking renewal dates, it's important to showcase your organisational skills. Share specific examples of how you've successfully managed multiple tasks or projects in the past.
