Complex Care Mobilisation Manager

Lead the Mobilisation of New Services as our Mobilisation Manager for Complex Care!

£40,000 – £50,000 depending on experience + £5,000 Car Allowance – This role can be based anywhere in the UK

At Community Integrated Care, we believe in transforming lives through exceptional care. As an award winning, progressive charity, we are dedicated to providing innovative and high-quality support to individuals with more complex or intense needs and this is why we have decided to make complex care into its very own business unit. This is a really exciting opportunity to join our ever-expanding team as we commit to continuous improvement, modern technology, and a supportive work environment; Feedback we receive is that it really makes us a standout employer in the social care sector.

Here’s why you’ll love working with us:

• Innovative Approach : We champion change and innovation, utilising modern technology to enhance service delivery.
• Supportive Environment : We foster a culture of psychological safety, wellbeing, and supportive two-way communication.
• Professional Growth : We provide continuous professional development opportunities and encourage our team to grow and excel.
• Community Impact : We create meaningful partnerships in local communities, enhancing social impact and building our reputation.
• Recognition and Rewards : We value and advocate for our employees and recognise all their contributions.

What is The Deal for you ?

• Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
• Hybrid Working! Do you like to work from home? Or do you prefer being in an office? With this role you have the option of working from home or from our regional offices – or a blend between the two!
• Salary! £40,000 – £50,000 + £5,000 car allowance

As the Mobilisation Manager, you will be at the forefront of transforming care delivery. Your role will not only involve managing and coordinating the mobilization of new services but also ensuring that every transition is seamless and person-centred. You will:

• Drive Innovation: Implement best practices and innovative solutions that enhance service delivery and improve outcomes for individuals with complex needs.
• Foster Collaboration: Work closely with diverse teams, including clinical staff, operational leaders, and external partners, to ensure that all aspects of the mobilization process are aligned and effective.
• Champion Quality: Lead initiatives that prioritize quality assurance and compliance, ensuring that all services meet the highest standards of care.
• Empower Teams: Motivate and develop your team, fostering a culture of excellence and continuous improvement, while ensuring they have the tools and support needed to succeed.
• Measure Success: Develop and track key performance indicators (KPIs) to assess the effectiveness of mobilizations and make data-driven decisions for future improvements.

At Community Integrated Care, our values are at the heart of everything we do. We are looking for a leader who embodies these values and can inspire others to do the same:

• Empathy : You understand and respect the perspectives of others, fostering a supportive and inclusive environment.
• Innovation : You are a champion of change, always looking for new ways to improve service delivery and outcomes.
• Integrity : You act with honesty and transparency, ensuring the highest standards of care and compliance.
• Collaboration : You work effectively with internal and external stakeholders to achieve common goals.
• Excellence : You strive for excellence in all aspects of your work, continuously seeking to improve and develop.

Essential Criteria

To be successful in this role, you will need:

• Experience: Proven experience in mobilising complex services within a social care setting or leading services for individuals with complex support needs.
• Qualifications: Relevant operational management qualification or equivalent experience in social care.
• Skills:

1. Strong financial management skills and the ability to lead cross-organisational change.
2. Proficient in project management methodologies and tools
3. Excellent IT skills, particularly in MS Office applications.

• Knowledge:

1. Understanding of social care legislation, CQC requirements, and local authority processes.
2. Familiarity with risk management practices and quality assurance frameworks.
3. Knowledge of Community Integrated Care’s mission and values.

• Competencies:

1. Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
2. Strong problem-solving abilities and a proactive, innovative approach to challenges.
3. Ability to work collaboratively as part of a multi-agency team and lead initiatives effectively.

• Personal Attributes:

1. Reliable, determined, and empathetic communicator, able to see things from others' perspectives.
2. Keen for new experiences, responsibility, and accountability.
3. Experience working in a large, geographically spread, multi-site organisation, and in a fast-paced, dynamic environment.

If you are you a quality-driven and organised leader with a passion for ensuring exceptional care, a role as our Complex Care Mobilisation Manager could be the perfect role for you and we would love to hear from you. Join us at Community Integrated Care and be part of a team that is transforming lives every day. Apply now

If you would like a more informal conversation about the role before making a formal application, please feel free to give our Head of Resourcing, Olivea Allegrini-Jones a call on 07710188268.