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- Tasks: Provide expert-level support for Microsoft Exchange and related technologies.
- Company: Join a dynamic team focused on secure systems and high-profile user support.
- Benefits: Enjoy a competitive salary, bonus, and full benefits package.
- Why this job: Make a real impact in a collaborative environment while enhancing your IT skills.
- Qualifications: Strong understanding of Microsoft Exchange and related collaboration tools required.
- Other info: Permanent role with opportunities for specialist training and travel to London.
The predicted salary is between 46200 - 57600 £ per year.
We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible.
Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community.
Responsibilities:As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on legacy infrastructure.
Your Experience & Skills:- Microsoft Exchange (2013 or later) – Strong understanding of Exchange architecture, services, and troubleshooting.
- Collaboration & Communication Tools – Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010).
- SharePoint Expertise – Experience with SharePoint Designer, workflows, and web parts.
- Active Directory (AD) – Deep knowledge of forest/domain architecture, replication, and disaster recovery.
- Exchange Components – Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR).
- Backup & Recovery – Experience with backup applications, Exchange database restoration, and high availability features.
- Security & Networking – Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID.
- Troubleshooting & Monitoring Tools – Proficiency in using Exchange Best Practice Analyzer, MPS Reports.
- ITIL Best Practices – Familiarity with ITIL methodologies for structured service management.
Please apply for immediate interview!
Exchange Support Engineer - DV/SC Clearance employer: The JM Longbridge Group
Contact Detail:
The JM Longbridge Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exchange Support Engineer - DV/SC Clearance
✨Tip Number 1
Make sure you brush up on your Microsoft Exchange knowledge, especially versions 2013 and later. Being able to discuss specific features and troubleshooting techniques during the interview will show your expertise and passion for the role.
✨Tip Number 2
Familiarise yourself with collaboration tools like LCS, OCS, LYNC, and SharePoint. Having real-world examples of how you've used these technologies can set you apart from other candidates.
✨Tip Number 3
Since this role requires SC/DV Clearance, be prepared to discuss your eligibility or current status. Understanding the clearance process can demonstrate your commitment and readiness for the position.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think of past experiences where you successfully resolved complex issues, particularly in high-pressure environments, as this will highlight your ability to thrive in a team-oriented setting.
We think you need these skills to ace Exchange Support Engineer - DV/SC Clearance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Exchange and related technologies. Emphasise your understanding of Exchange architecture, troubleshooting skills, and any relevant certifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and collaboration technologies. Mention your experience with tools like SharePoint and Active Directory, and explain how you can contribute to the team.
Highlight Relevant Experience: In your application, focus on specific projects or roles where you've successfully supported Microsoft Exchange or similar systems. Use metrics to demonstrate your impact, such as improved system uptime or user satisfaction.
Showcase Your Soft Skills: Since this role involves working in a team-oriented environment, highlight your communication and collaboration skills. Provide examples of how you've worked effectively with others to solve complex issues.
How to prepare for a job interview at The JM Longbridge Group
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft Exchange and related technologies in detail. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your strong understanding of Exchange architecture and troubleshooting skills.
✨Familiarise Yourself with ITIL Practices
Since the role requires familiarity with ITIL methodologies, brush up on these best practices before the interview. Be ready to explain how you've applied ITIL principles in your previous roles, as this will show your commitment to structured service management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've successfully resolved complex issues, particularly in a team-oriented environment. This will help illustrate your collaborative skills and reliability as an IT professional.
✨Understand Security Clearance Requirements
Since SC and DV clearance is essential for this position, be clear about your current status or eligibility for clearance. Familiarise yourself with the implications of working in a secure environment, as this will show your awareness of the responsibilities involved.
