Customer Care Advisor - Dutch Speaking
Customer Care Advisor - Dutch Speaking

Customer Care Advisor - Dutch Speaking

Edinburgh Full-Time 24500 - 25500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers in Dutch, resolving queries and providing top-notch service daily.
  • Company: Join a dynamic team at a growing company focused on customer satisfaction.
  • Benefits: Enjoy a competitive salary, inclusive culture, and various company perks.
  • Why this job: Be part of a friendly environment where your language skills make a real impact.
  • Qualifications: Fluency in Dutch and a passion for customer service are essential.
  • Other info: This role offers opportunities for growth within the company.

The predicted salary is between 24500 - 25500 £ per year.

Connect Appointments have an exciting opportunity for a Dutch-speaking Customer Care Advisor to join our client's dynamic and growing team. If you're fluent in Dutch and passionate about delivering outstanding customer service, we want to hear from you!

What's on offer?

  • Competitive salary of £24,500 to 25,500 DOE
  • A range of company benefits
  • A friendly, inclusive environment

Customer Care Advisor - Dutch Speaking employer: Connect Appointments

Join a vibrant and inclusive team as a Dutch-speaking Customer Care Advisor, where your passion for outstanding customer service will be truly valued. With a competitive salary and a range of benefits, our company fosters a supportive work culture that prioritises employee growth and development, making it an excellent employer in the heart of a dynamic location.
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Contact Detail:

Connect Appointments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care Advisor - Dutch Speaking

✨Tip Number 1

Brush up on your Dutch language skills, especially in customer service contexts. Practising common phrases and responses can help you feel more confident during the interview.

✨Tip Number 2

Familiarise yourself with common customer care scenarios and how to handle them effectively. This will allow you to demonstrate your problem-solving skills and customer-centric approach during discussions.

✨Tip Number 3

Research our company culture and values at StudySmarter. Being able to align your personal values with ours can make a strong impression and show that you're a great fit for the team.

✨Tip Number 4

Prepare some thoughtful questions to ask during the interview. This shows your genuine interest in the role and helps you assess if the company is the right place for you.

We think you need these skills to ace Customer Care Advisor - Dutch Speaking

Fluency in Dutch
Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Empathy and Patience
Active Listening Skills
Time Management
Conflict Resolution
Attention to Detail
Teamwork and Collaboration
Adaptability
Technical Proficiency with Customer Service Software
Multitasking Abilities

Some tips for your application 🫡

Highlight Language Skills: Make sure to emphasise your fluency in Dutch. Mention any relevant experiences where you used your language skills, especially in customer service roles.

Showcase Customer Service Experience: Detail your previous customer service roles and the skills you developed. Use specific examples to demonstrate how you handled customer inquiries and resolved issues effectively.

Tailor Your CV: Customise your CV to align with the job description. Focus on skills and experiences that are directly relevant to the Customer Care Advisor position, such as communication skills and problem-solving abilities.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for the role. Mention why you want to work for this company and how you can contribute to their team.

How to prepare for a job interview at Connect Appointments

✨Showcase Your Language Skills

Since the role requires fluency in Dutch, be prepared to demonstrate your language skills during the interview. You might be asked to answer questions or even role-play scenarios in Dutch, so practice speaking clearly and confidently.

✨Highlight Customer Service Experience

Make sure to discuss any previous experience you have in customer service roles. Share specific examples of how you've handled difficult situations or gone above and beyond for customers, as this will show your passion for delivering outstanding service.

✨Research the Company

Familiarise yourself with the company’s values, mission, and the products or services they offer. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.

✨Prepare Questions to Ask

At the end of the interview, you'll likely be given the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or company culture. This shows that you're engaged and serious about the position.

Customer Care Advisor - Dutch Speaking
Connect Appointments
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