Collections Advisor - Immediate Start

We’re looking for an experienced Senior Collections Advisor to join our team based in Manchester. You will receive a base salary between £27,000 – 35,000 plus loads of great benefits including hybrid working, private health care, regular salary reviews and more! Hybrid working opportunities available after successful probation ~28 days’ holiday plus bank holidays ~ Private Medical Insurance – for you and your family ~ Pension Contribution scheme ~ Free Office Breakfasts, Snacks & Drinks ~ Retail Discounts As a key member of our Collections Team, you’ll be the first point of contact for customers navigating financial difficulties. You\’ll provide empathetic, solutions-focused support and play a crucial role in helping them get back on track. Proactively managing your caseload and meeting key performance targets Experience in Payment Support, Collections, Reconciliations or Recoveries (essential) A strong understanding of financial support principles Empathy and a desire to help customers improve their financial wellbeing