At a Glance
- Tasks: Greet and serve customers, prepare food and drinks, and maintain a clean environment.
- Company: Join a locally owned Restaurant and Bar with a friendly atmosphere.
- Benefits: Enjoy flexible hours, team discounts, and a vibrant work culture.
- Why this job: Perfect for those who love socialising and providing excellent customer service.
- Qualifications: No prior experience needed, just bring your enthusiasm and a positive attitude!
- Other info: Ideal for high school and college students looking for part-time work.
Locally owned Restaurant and Bar looking to recruit multiple Waiting Staff.
What do waiting staff do?
- Greeting and serving customers in a professional, warm, friendly and genuine manner
- Preparing and serving a range of beverages and foods in line with client requirements
- Maintaining highest standards at all times, setting up meeting rooms or conference rooms etc.
What are the main duties and responsibilities of a Waiter / Waitress?
- Greeting guests, taking orders and serving food and beverages to guests
- Caring about customer satisfaction and delivering the optimal client service experience
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Helping answer questions and make suggestions regarding food and beverage choices and related items
- Always reporting on time and in proper and impeccably clean uniform
What skills are needed to be a Waiter / Waitress?
- Good verbal communication skills and high awareness of customer service
- Being friendly yet professional
- Having high energy and stamina, with an ability to work for long hours standing
- Being a team player with an ability to resolve conflict and take criticism
- Patience and an ability to promote the menu in line with customer needs are highly valued
- Good attention to detail and punctuality
How do you show responsibility?
- Always be on time and in the right uniform
- If you finish your tasks, talk to your manager and ask if there are any additional tasks that you can work on
- Look out for colleagues who need help
- Be proactive
- Always be kind and considerate to customers and colleagues
If you are a registered client with Routes To Work, please contact your caseworker to apply. If you are not a registered client, please contact us to check you are eligible for this opportunity.
Waiting Staff employer: Routes to Work
Contact Detail:
Routes to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drink offerings of the restaurant. This will not only help you answer customer questions confidently but also show your enthusiasm and preparedness during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to articulate your thoughts clearly and maintain a friendly demeanour is crucial for a role in waiting staff.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing examples from past experiences where you successfully collaborated with others. This will highlight your capability to work well in a busy restaurant environment.
✨Tip Number 4
Show your passion for customer service by discussing any relevant experiences where you went above and beyond for a customer. This will resonate well with the hiring team and showcase your commitment to providing excellent service.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiting Staff member. Familiarise yourself with the tasks mentioned in the job description, such as greeting customers, serving food and beverages, and maintaining cleanliness.
Tailor Your CV: Highlight relevant experience in your CV that showcases your customer service skills, ability to work in a team, and any previous roles in hospitality. Use specific examples to demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention why you want to work at this particular restaurant and how your skills align with their requirements. Be sure to convey your friendly and professional attitude.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Routes to Work
✨Show Your Personality
As a waiting staff member, your personality is key. Be warm and friendly during the interview to demonstrate how you would interact with customers. A genuine smile and positive attitude can go a long way!
✨Know the Menu
Familiarise yourself with the restaurant's menu before the interview. Being able to discuss food and beverage options shows your enthusiasm for the role and helps you answer questions about customer preferences confidently.
✨Demonstrate Team Spirit
Highlight your ability to work as part of a team. Share examples from past experiences where you collaborated with colleagues to ensure excellent service, as teamwork is crucial in a busy restaurant environment.
✨Emphasise Customer Service Skills
Prepare to discuss your approach to customer service. Provide examples of how you've handled difficult situations or gone above and beyond to ensure customer satisfaction, as this is vital for any waiting staff position.