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- Tasks: Support families during difficult times and assist in funeral services.
- Company: Join James Brown & Sons, part of Funeral Partners, known for excellence in the industry.
- Benefits: Enjoy flexible hours, comprehensive training, and 23 days annual leave plus bank holidays.
- Why this job: Make a meaningful impact while gaining valuable experience in a supportive team environment.
- Qualifications: No prior experience needed; just bring your compassion and a full driving licence.
- Other info: Opportunities for career progression into roles like Funeral Director.
The predicted salary is between 12975 - 13350 £ per year.
Salary £12,975 to £13,350 per annum
Location: James Brown & Sons Funeral Directors - Belfast
This is a Permanent, Part Time vacancy that will close in 13 days at 23:59 BST.
Working Pattern: Monday to Sunday 08:00 to 20:00
About Us: We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team.
The Opportunity: Based at James Brown & Sons Funeral Directors - Belfast, our Funeral Service Operatives are calm, professional and play a vital role in our service. They are often the first members of the team to meet our families. A good Funeral Service Operative will be able to provide reassurance to families that we will take good care of their loved ones whilst we prepare them for their final journey.
In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased; as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly. Your duties will include driving company vehicles, so you'll need a full driving licence. You'll also have a place on the out of hours, and on-call rota, which will provide an opportunity to earn additional payments.
Being a Funeral Service Operative can be challenging and rewarding, and no two days are quite the same. There is a chance to progress into other roles such as Funeral Director, with the right skills and determination.
What We Offer: Working in one of our local Funeral Partners’ Branches you’ll enjoy the satisfaction of working within a small local team alongside all the benefits of a much larger national company. We have family friendly policies and can offer flexible working as well as:
- Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
- Full uniform
- Opportunities to work within the local community
- Reward and recognition scheme
- Regular feedback surveys and opportunities to join project group
- Employee assistance service
In addition to your salary, you will also receive:
- 23 days annual leave, increasing to 26 days with service, plus bank holidays (pro-rata)
- An opportunity to join our Annual Reward Scheme
- Life Assurance
- Pension
- Family and friends discounts
- Cycle to Work Scheme
- Eye care
- Refer a friend scheme
About You: You may have worked in the Funeral industry for many years or maybe you’re looking for a new challenge. For us it’s more important that you have the right skills and attributes because we will give you all the training you need. Come and join us, we will give you all the tools you need to be a success.
Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team for any assistance.
Funeral Service Operative - Part Time - (20 hours per week) employer: Gordonfletcher
Contact Detail:
Gordonfletcher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative - Part Time - (20 hours per week)
✨Tip Number 1
Familiarise yourself with the funeral industry and its practices. Understanding the emotional aspects of the role will help you connect with families and demonstrate your empathy during the interview process.
✨Tip Number 2
Highlight any previous experience in customer service or roles that require a calm demeanour. This will show that you can handle sensitive situations effectively, which is crucial for a Funeral Service Operative.
✨Tip Number 3
Prepare to discuss your availability and flexibility, as the role requires working various hours, including weekends. Being open about your schedule can make you a more attractive candidate.
✨Tip Number 4
Research James Brown & Sons Funeral Directors and their values. Showing that you align with their mission and understand their approach to service can set you apart from other candidates.
We think you need these skills to ace Funeral Service Operative - Part Time - (20 hours per week)
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Funeral Service Operative. Familiarise yourself with the tasks involved, such as working in the mortuary and participating in funeral services, to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasise skills that are crucial for this role, such as empathy, professionalism, and teamwork. Mention any previous experience in customer service or similar environments that demonstrate your ability to handle sensitive situations.
Craft a Personal Statement: Write a compelling personal statement that reflects your understanding of the importance of the role. Share why you want to work in the funeral industry and how you can contribute to providing excellent service to families during difficult times.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are essential qualities for a Funeral Service Operative.
How to prepare for a job interview at Gordonfletcher
✨Show Empathy and Compassion
As a Funeral Service Operative, you'll be dealing with families during difficult times. It's crucial to demonstrate empathy and compassion during your interview. Share any relevant experiences that highlight your ability to support others emotionally.
✨Highlight Teamwork Skills
This role requires working closely with a team. Be prepared to discuss your previous experiences in teamwork and how you contribute to a positive team environment. Mention specific examples where you collaborated effectively with others.
✨Discuss Your Attention to Detail
The nature of this job demands a high level of attention to detail, especially when preparing for services. Be ready to provide examples of how you've demonstrated meticulousness in past roles or situations, ensuring everything runs smoothly.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the company. Ask about the training process, opportunities for progression, or how the team supports each other. This demonstrates your enthusiasm and commitment.
