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- Tasks: Join our team as a Porter, assisting with patient and equipment movement.
- Company: Circle Health Group is the UK's leading independent healthcare provider.
- Benefits: Earn £12.21 per hour with flexible bank shifts and a supportive work culture.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Customer service experience and GCSEs in Maths and English are required.
- Other info: This role offers opportunities for future positions within the company.
The Meriden Hospital in Coventry is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Porter to join their team of staff in the Portering department. This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Duties of this role include:
- Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
- Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
- Provide a courteous service to internal and external customers.
- Ensure patient comfort and dignity are always maintained.
- Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
- Comply with all relevant mandatory training.
Applicants should meet the following criteria:
- Front line customer facing experience.
- Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficiency in the use of a PC, including the use of software and systems.
Circle Health Group offers a competitive hourly rate.
Thank you for considering Circle Health Group as a potential employer, and we look forward to the possibility of working with you in the future.
Porter (Bank) employer: Circle Health Group Limited (Weekly Payroll)
Contact Detail:
Circle Health Group Limited (Weekly Payroll) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter (Bank)
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter in a healthcare setting. Understanding the daily tasks and responsibilities will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight any customer service experience you have, especially in front-line roles. Being able to show that you can provide excellent service to patients and their families will set you apart from other candidates.
✨Tip Number 3
If you have previous portering experience, be ready to discuss specific scenarios where you successfully managed patient or equipment movement. Real-life examples can make a strong impression.
✨Tip Number 4
Make sure to express your flexibility and willingness to work on an 'as and when required' basis. Employers appreciate candidates who are adaptable and ready to step in during busy periods.
We think you need these skills to ace Porter (Bank)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Porter position. Tailor your application to highlight relevant experience, especially in customer-facing roles or previous portering experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any front-line customer service experience you have, particularly in healthcare, hospitality, or similar settings. Use specific examples to demonstrate your skills in patient care and communication.
Showcase Your Skills: Make sure to mention your proficiency in using a PC and any relevant software. If you have qualifications like GCSEs in Maths and English, include these to meet the educational criteria outlined in the job description.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work for Circle Health Group and how your values align with theirs. Mention your commitment to maintaining patient comfort and dignity, as well as your ability to provide courteous service.
How to prepare for a job interview at Circle Health Group Limited (Weekly Payroll)
✨Show Your Customer Service Skills
As a Porter, you'll be interacting with patients and their families. Highlight any previous customer-facing experience you have, and be ready to discuss how you ensure a positive experience for those you assist.
✨Demonstrate Your Understanding of the Role
Familiarise yourself with the specific duties of a Porter in a healthcare setting. Be prepared to explain how you would handle tasks like moving patients or equipment, and maintaining patient dignity and comfort.
✨Emphasise Teamwork and Flexibility
This role requires working as part of a team and being adaptable to changing situations. Share examples of how you've successfully worked in a team environment and your willingness to cover shifts as needed.
✨Prepare Questions About the Hospital Environment
Show your interest in the role by preparing thoughtful questions about the hospital's operations, culture, and expectations for Porters. This demonstrates your enthusiasm and commitment to understanding the workplace.
