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- Tasks: Support families during difficult times and assist in funeral services.
- Company: Join a caring team at James Hawes & Goodchild Funeral Directors, part of Funeral Partners.
- Benefits: Enjoy flexible hours, comprehensive training, and 23 days annual leave plus bank holidays.
- Why this job: Make a meaningful impact while gaining valuable experience in a supportive environment.
- Qualifications: No prior experience needed; just bring your compassion and willingness to learn.
- Other info: Opportunities for career progression into roles like Funeral Director.
Location: James Hawes & Goodchild Funeral Directors - Hackney
This is a Permanent, Part Time vacancy that will close in 13 days at 23:59 BST.
Working Pattern: Thursday & Friday 08:00 to 16:00 Out of Hours/On Call Rota
About Us: We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team.
The Opportunity: Based at James Hawes & Goodchild Funeral Directors - Hackney, our Funeral Service Operatives are calm, professional and play a vital role in our service. They are often the first members of the team to meet our families. A good Funeral Service Operative will be able to provide reassurance to families that we will take good care of their loved ones whilst we prepare them for their final journey.
In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased; as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly. Your duties will include driving company vehicles, so you'll need a full driving licence. You'll also have a place on the out of hours, and on-call rota, which will provide an opportunity to earn additional payments.
Being a Funeral Service Operative can be challenging and rewarding, and no two days are quite the same. There is a chance to progress into other roles such as Funeral Director, with the right skills and determination.
What We Offer: Working in one of our local Funeral Partners’ Branches you’ll enjoy the satisfaction of working within a small local team alongside the all the benefits of a much larger national company. We have family friendly policies and can offer flexible working as well as:
- Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
- Full uniform
- Opportunities to work within the local community
- Reward and recognition scheme
- Regular feedback surveys and opportunities to join project group
- Employee assistance service
In addition to your salary, you will also receive:
- 23 days annual leave, increasing to 26 days with service, plus bank holidays (pro-rata)
- An opportunity to join our Annual Reward Scheme
- Life Assurance
- Pension
- Family and friends discounts
- Cycle to Work Scheme
- Eye care
- Refer a friend scheme
About You: You may have worked in the Funeral industry for many years or maybe you’re looking for a new challenge. For us it’s more important that you have the right skills and attributes because we will give you all the training you need. Come and join us, we will give you all the tools you need to be a success.
Salary includes £1,458 per annum Weighting Allowance.
Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team.
Funeral Service Operative - Part Time - (16 hours per week) employer: Gordonfletcher
Contact Detail:
Gordonfletcher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative - Part Time - (16 hours per week)
✨Tip Number 1
Familiarise yourself with the funeral industry and its practices. Understanding the emotional aspects of the role will help you connect with families and demonstrate your empathy during the interview process.
✨Tip Number 2
Highlight any previous experience in customer service or roles that require a calm demeanour. This will show that you can handle sensitive situations effectively, which is crucial for a Funeral Service Operative.
✨Tip Number 3
Prepare to discuss your availability and flexibility, especially regarding the on-call rota. Being open about your willingness to work outside regular hours can set you apart from other candidates.
✨Tip Number 4
Research James Hawes & Goodchild Funeral Directors and their values. Showing that you align with their mission and understand their approach to service can make a strong impression during your discussions.
We think you need these skills to ace Funeral Service Operative - Part Time - (16 hours per week)
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Funeral Service Operative. Familiarise yourself with the tasks involved, such as working in the mortuary and participating in funeral services, to tailor your application accordingly.
Highlight Relevant Experience: If you have previous experience in the funeral industry or similar roles, make sure to highlight this in your CV and cover letter. Emphasise any skills that demonstrate your ability to handle sensitive situations with professionalism and care.
Craft a Personal Statement: Write a personal statement that reflects your understanding of the role and your motivation for applying. Discuss why you want to work in this field and how your values align with those of Funeral Partners.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in this line of work.
How to prepare for a job interview at Gordonfletcher
✨Show Empathy and Compassion
As a Funeral Service Operative, you'll be dealing with families during a sensitive time. It's crucial to demonstrate empathy and compassion during your interview. Share any relevant experiences that highlight your ability to support others in difficult situations.
✨Highlight Teamwork Skills
This role requires working closely with a team. Be prepared to discuss your previous experiences in teamwork and how you contribute to a positive team environment. Mention specific examples where you collaborated effectively with others.
✨Demonstrate Professionalism
Professionalism is key in this role. Dress appropriately for the interview and maintain a respectful tone throughout. Discuss your understanding of the importance of professionalism in the funeral industry and how you embody these values.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the company. Ask about the training provided, opportunities for progression, or how the team supports each other. This demonstrates your enthusiasm and commitment to the role.
