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- Tasks: Engage with the public to provide fraud prevention advice and support victims.
- Company: Join Sussex Police, dedicated to keeping communities safe and supporting vulnerable individuals.
- Benefits: Gain valuable experience, meet new people, and receive travel reimbursements and wellness support.
- Why this job: Make a real difference in your community while developing essential skills in a supportive environment.
- Qualifications: No specific experience required; just bring professionalism, confidence, and a willingness to learn.
- Other info: Volunteering opens doors to future opportunities within the police force.
The purpose of the Fraud Prevention and Engagement Volunteer is to provide protective messaging to victims of fraud (individuals and businesses) who have reported their crime to Action Fraud and have not received a police response, including vulnerable victims. This role involves partaking in fraud prevention activities and delivering advice within the community, working alongside and supporting Neighbourhood Policing Teams and partners at events and engagement stands.
From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be:
- Attending engagement events and engaging with the public to provide advice on fraud types and prevention.
- Working with Neighbourhood Policing teams and the wider police family and partners to identify locations and events to attend.
- Seeking and collating feedback from those events to inform future activities.
- Contacting fraud victims via post/email.
- Ensuring victims are provided with crime prevention packages relevant to their specific needs.
- Reviewing and categorising victim data held on Excel spreadsheets.
This volunteering role is available at the following hubs, please indicate on your application form which hub you would be interested in volunteering at:
- West Sussex: Horsham, Worthing, Mid Sussex, Haywards Heath, Bognor
- East Sussex: Lewes, Hailsham, Hastings, Eastbourne, Brighton
Skills & Experience
- Professionalism, confidence and the ability to engage with members of the public whilst representing Sussex Police in the public domain.
- Be approachable, confident and have the ability to retain and deliver information accurately.
- Experience of dealing with members of the public and providing a high level of customer service.
- The ability to demonstrate a high level of oral and written communication skills.
- The ability to maintain records and documentation efficiently.
- IT skills including familiarity with Microsoft Excel and Outlook.
- The ability to work without direct supervision and demonstrate a high level of self-management, motivation, drive and determination.
- Previous experience of volunteering and/or working within a police environment or having knowledge of key fraud types and prevention advice would be advantageous but not essential.
Why Volunteer With Us?
We take pride in looking after our volunteers. Through volunteering you will have the opportunity to experience policing first-hand, meet new people and teams, and learn and develop your skills. We will reimburse any travel expenses you may incur whilst volunteering and we have recognition schemes in place for us to formally show our appreciation for your service.
As a police support volunteer you will have access to financial and mental well-being guidance and support, discounts for everyday spend, our on-site gyms and a range of sports clubs. Volunteering with us will also allow you to apply for other voluntary and paid positions within the Force.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Fraud Prevention & Engagement Volunteer employer: Sussex Police
Contact Detail:
Sussex Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Prevention & Engagement Volunteer
✨Tip Number 1
Familiarise yourself with the types of fraud and prevention strategies. Understanding the nuances of fraud will not only help you engage effectively with victims but also demonstrate your commitment to the role during any discussions or interviews.
✨Tip Number 2
Network with current volunteers or staff within the police force. They can provide insights into the role and share their experiences, which can be invaluable when preparing for your application and potential interviews.
✨Tip Number 3
Attend community events related to fraud prevention or policing. This will not only enhance your understanding of the community's needs but also show your proactive approach and genuine interest in the role.
✨Tip Number 4
Demonstrate your communication skills by engaging with people in your community about fraud awareness. This practical experience will bolster your confidence and showcase your ability to connect with the public, a key aspect of the role.
We think you need these skills to ace Fraud Prevention & Engagement Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Fraud Prevention & Engagement Volunteer position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and fraud prevention. Mention any relevant experience you have in engaging with the public or working in a volunteer capacity, and express your motivation to contribute to the police force.
Highlight Relevant Skills: In your CV, emphasise skills such as communication, customer service, and IT proficiency, particularly with Microsoft Excel and Outlook. Provide specific examples of how you've used these skills in past roles or volunteer work.
Be Clear and Concise: Ensure your application is well-structured and free from jargon. Use clear language and bullet points where appropriate to make it easy for the reviewers to understand your qualifications and enthusiasm for the role.
How to prepare for a job interview at Sussex Police
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Fraud Prevention & Engagement Volunteer. Be prepared to discuss how your skills and experiences align with the role, especially in engaging with the public and providing support to victims.
✨Show Your Communication Skills
Since this role involves interacting with victims and the community, demonstrate your oral and written communication skills during the interview. Practice explaining complex information clearly and concisely, as this will be crucial in your role.
✨Highlight Relevant Experience
If you have any previous experience in customer service, volunteering, or working within a police environment, make sure to highlight it. Share specific examples of how you've successfully engaged with the public or provided support in challenging situations.
✨Express Your Motivation
Convey your passion for helping others and your commitment to making a difference in the community. Discuss why you want to volunteer with Sussex Police specifically and how you can contribute to their mission of protecting vulnerable individuals.
