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- Tasks: Serve drinks, engage with customers, and ensure smooth bar operations during the festive season.
- Company: Join The Scotsman Group, a top name in Scotland's vibrant hospitality scene.
- Benefits: Enjoy 100% of tips, flexible hours, discounts, and career development opportunities.
- Why this job: Be at the heart of festive celebrations, creating memorable experiences for guests.
- Qualifications: No experience needed; just bring your friendly attitude and passion for service.
- Other info: Flexible shifts available, including evenings and weekends during the holiday rush.
About Us: The Scotsman Group is a leading name in Scotland's hospitality scene, known for our vibrant bars, excellent drinks, and unforgettable service. With the festive season approaching, we are looking for enthusiastic and personable individuals to join our bar staff team to help us create a lively and festive atmosphere for our guests.
The Role: As Bar Staff, you'll be responsible for serving drinks, engaging with customers, and ensuring our bars run smoothly during the busy holiday period. You'll be at the heart of the action, mixing up seasonal cocktails, pouring pints, and delivering the outstanding service that the Scotsman Group is known for.
Key Responsibilities:
- Provide excellent customer service, ensuring guests feel welcome and valued.
- Serve alcoholic and non-alcoholic beverages in line with licensing laws and company standards.
- Mix and serve a range of cocktails, beers, wines, and soft drinks.
- Engage with guests, answer questions, and provide recommendations on drinks.
- Manage the bar area, ensuring it remains clean, well-stocked, and organised.
- Handle cash and card payments accurately.
- Assist with the setup and breakdown of the bar before and after shifts.
- Work efficiently during busy periods, especially on key dates.
Requirements:
- Previous experience in a bar or hospitality role is preferred but not essential.
- Excellent customer service and communication skills.
- A friendly, approachable attitude with a passion for making customers feel special.
- Ability to work in a fast-paced environment while maintaining high standards.
- Flexible availability, including evenings, weekends, and key festive dates (including Christmas and New Year).
- Knowledge of alcoholic beverages, cocktails, and drink preparation is a plus.
- Personal Licence Holders Certificate (preferred but not required).
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How to Apply: If you are passionate about hospitality and have the skills and experience to succeed in this role, we'd love to hear from you. Apply now and one of our friendly team will be in touch.
Bar Staff employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Staff
✨Tip Number 1
Familiarise yourself with the drinks menu and seasonal cocktails that the Scotsman Group offers. Being knowledgeable about their offerings will help you engage with customers and make recommendations confidently.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the application process. A friendly and approachable attitude is key in the hospitality industry, so let your personality shine through!
✨Tip Number 3
Be prepared to discuss your availability, especially around the festive season. Highlighting your flexibility for evenings, weekends, and key dates like Christmas and New Year can set you apart from other candidates.
✨Tip Number 4
If you have any previous experience in hospitality, be ready to share specific examples of how you handled busy periods or difficult customers. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
We think you need these skills to ace Bar Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Bar Staff position. Tailor your application to highlight how your skills and experiences align with what The Scotsman Group is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the hospitality industry and your desire to work at The Scotsman Group. Mention specific aspects of the company that appeal to you, such as their vibrant atmosphere or commitment to excellent service.
Highlight Relevant Experience: If you have previous experience in bar or hospitality roles, make sure to detail this in your CV. Even if you don't have direct experience, emphasise transferable skills like customer service, teamwork, and the ability to work in fast-paced environments.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Scotsman
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for customer service and creating memorable experiences for guests.
✨Demonstrate Your Knowledge of Drinks
Familiarise yourself with common cocktails, beers, and wines before the interview. Being able to discuss your favourite drinks or suggest seasonal cocktails can impress the interviewer and show your readiness for the role.
✨Emphasise Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to make customers feel valued, as this is crucial for a bar staff position.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you would handle busy periods, especially during festive times. Think of examples from previous roles where you successfully managed high-pressure situations while maintaining quality service.
