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- Tasks: Manage vehicle movement, ensure quality standards, and coordinate with teams for smooth operations.
- Company: Join Berry Thames Ditton, a dynamic team passionate about BMW/MINI vehicles.
- Benefits: Enjoy a friendly work environment and the chance to work with exciting products.
- Why this job: Be part of a collaborative culture where your contributions directly impact customer satisfaction.
- Qualifications: Previous experience in a similar role and strong customer service skills are essential.
- Other info: A full driving licence is required; perfect for those who love cars!
The predicted salary is between 28800 - 42000 £ per year.
Berry Thames Ditton is looking for a Vehicle Progressor BMW/MINI.
Your role:
- To control the movement and security of all corporate vehicles on site.
- To maintain accurate and true records at all times when releasing or receiving vehicles.
- To ensure cars are fully prepared to the correct standards and customer requirements for delivery.
- To report any damage or paperwork discrepancies immediately to management.
- To conduct accurate and timely appraisals of all vehicles taken into stock and the arrangement of required work.
- To give direction and prioritise work for Workshop Controller.
- To give direction and prioritise workload for Car Valeters.
- To complete handovers for customers' cars either on site or at local delivery address.
- To check all electric cars have a minimum of 80% charge before they are delivered.
- To check all petrol/diesel cars have a minimum of half a tank of fuel before they are delivered.
- To work with our delivery partners to ensure cars are ready when required.
- To work with third-party suppliers for the fitment of accessories.
Your profile:
The successful candidate for our Vehicle Progressor will have previous experience in a similar role, proven customer service skills and show the ability to work to deadlines and targets as well as work well in a team.
We expect our new Vehicle Progressor to demonstrate some skills that will prove very beneficial in the position, including:
- Customer awareness.
- Negotiation and communication skills.
- Ability to meet deadlines and work under pressure.
- Full driving licence.
Vehicle Progressor New employer: BMW Group Retail
Contact Detail:
BMW Group Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Progressor New
✨Tip Number 1
Familiarise yourself with BMW and MINI vehicles, especially their features and specifications. This knowledge will not only help you in the role but also impress during any discussions with the hiring team.
✨Tip Number 2
Highlight your customer service experience in conversations or interviews. Being able to demonstrate how you've successfully managed customer expectations in the past can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've worked under pressure and met deadlines in previous roles. This will show that you can handle the fast-paced environment of a Vehicle Progressor.
✨Tip Number 4
Network with current or former employees of Berry Thames Ditton if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Vehicle Progressor New
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle progression or similar roles. Emphasise your customer service skills and ability to work under pressure, as these are key for the Vehicle Progressor position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences align with the tasks of controlling vehicle movement, maintaining records, and ensuring customer satisfaction.
Showcase Relevant Skills: In your application, clearly demonstrate your negotiation and communication skills. Provide examples of how you've successfully met deadlines and worked effectively in a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Vehicle Progressor role.
How to prepare for a job interview at BMW Group Retail
✨Show Your Customer Service Skills
Since the role requires proven customer service skills, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to understand customer needs and provide solutions.
✨Demonstrate Teamwork
The Vehicle Progressor position involves working closely with a team. Be ready to discuss your experience in collaborative environments and how you contribute to achieving team goals. Mention any instances where you helped prioritise tasks for others.
✨Prepare for Technical Questions
Familiarise yourself with the BMW/MINI product range and the specifics of vehicle preparation. You might be asked about the standards required for delivery or how to handle discrepancies in paperwork, so brush up on relevant knowledge.
✨Emphasise Your Ability to Work Under Pressure
This role requires meeting deadlines and working under pressure. Prepare to discuss situations where you've successfully managed tight deadlines or high-pressure scenarios, showcasing your organisational skills and ability to prioritise effectively.
