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For Companies At a Glance
- Tasks: Support families during difficult times and assist in funeral services.
- Company: Join James Brown & Sons, part of Funeral Partners, known for excellence in the industry.
- Benefits: Enjoy flexible working, comprehensive training, and 23 days annual leave plus bank holidays.
- Why this job: Make a meaningful impact while developing skills in a supportive team environment.
- Qualifications: No prior experience needed; just bring your compassion and willingness to learn.
- Other info: Opportunities for career progression into roles like Funeral Director.
The predicted salary is between 22000 - 24000 £ per year.
Location: James Brown & Sons Funeral Directors - Belfast
This is a Permanent, Full Time vacancy that will close in 12 days at 23:59 BST.
The Vacancy
Funeral Service Operative £25,950 to £26,700 per annum
Working Pattern: Monday to Friday 08:00 to 20:00 Out of Hours/On Call Rota
About Us
We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team.
The Opportunity
Based at James Brown & Sons Funeral Directors - Belfast, our Funeral Service Operatives are calm, professional and play a vital role in our service. They are often the first members of the team to meet our families. A good Funeral Service Operative will be able to provide reassurance to families that we will take good care of their loved ones whilst we prepare them for their final journey.
In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased; as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly.
Your duties will include driving company vehicles, so you'll need a full driving licence. You'll also have a place on the out of hours, and on-call rota, which will provide an opportunity to earn additional payments.
Being a Funeral Service Operative can be challenging and rewarding, and no two days are quite the same. There is a chance to progress into other roles such as Funeral Director, with the right skills and determination.
What We Offer
- Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
- Full uniform
- Opportunities to work within the local community
- Reward and recognition scheme
- Regular feedback surveys and opportunities to join project group
- Employee assistance service
- In addition to your salary, you will also receive:
- 23 days annual leave, increasing to 26 days with service, plus bank holidays
- An opportunity to join our Annual Reward Scheme
- Life Assurance
- Pension
- Family and friends discounts
- Cycle to Work Scheme
- Eye care
- Refer a friend scheme
About You
You may have worked in the Funeral industry for many years or maybe you're looking for a new challenge. For us it's more important that you have the right skills and attributes because we will give you all the training you need. Come and join us, we will give you all the tools you need to be a success.
If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team.
Funeral Service Operative employer: Gordonfletcher
Contact Detail:
Gordonfletcher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative
✨Tip Number 1
Familiarise yourself with the funeral industry and its practices. Understanding the emotional aspects of the role will help you connect with families and demonstrate your empathy during the interview process.
✨Tip Number 2
Highlight any previous experience in customer service or roles that require a calm demeanour under pressure. This will show that you can handle the sensitive nature of the job effectively.
✨Tip Number 3
Prepare to discuss your availability for the out-of-hours and on-call rota. Being flexible and willing to work outside standard hours can set you apart from other candidates.
✨Tip Number 4
Research James Brown & Sons Funeral Directors and their values. Being able to articulate why you want to work specifically with them will demonstrate your genuine interest in the position.
We think you need these skills to ace Funeral Service Operative
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Funeral Service Operative. Familiarise yourself with the duties mentioned in the job description, such as providing reassurance to families and participating in funeral services.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous work in customer service or similar environments, as well as your ability to handle sensitive situations with care.
Craft a Personal Statement: Write a personal statement that reflects your understanding of the funeral industry and your commitment to providing compassionate service. Share why you are interested in this role and how your values align with those of James Brown & Sons Funeral Directors.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in this line of work.
How to prepare for a job interview at Gordonfletcher
✨Show Empathy and Compassion
As a Funeral Service Operative, you'll be dealing with families during a sensitive time. Make sure to express your understanding of their emotions and demonstrate your ability to provide comfort and support.
✨Highlight Relevant Experience
Even if you haven't worked in the funeral industry before, share any experiences that showcase your ability to handle challenging situations, work as part of a team, or provide excellent customer service.
✨Demonstrate Teamwork Skills
This role requires collaboration with various team members. Be prepared to discuss examples of how you've successfully worked in a team environment and contributed to achieving common goals.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the day-to-day responsibilities, training opportunities, and the company culture at James Brown & Sons Funeral Directors.
