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- Tasks: Join us as a Modern Apprentice in Business Administration, rotating through customer operations teams.
- Company: Business Stream is a leading water supplier dedicated to providing excellent service and support.
- Benefits: Enjoy a £20,000 salary, 31 days annual leave, gym access, and flexible benefits.
- Why this job: Gain hands-on experience, earn a qualification, and develop essential skills in a supportive environment.
- Qualifications: Minimum National 5 in English & Maths; enthusiasm and a willingness to learn are key.
- Other info: Complete the programme to achieve an SVQ Level 6 qualification and potential full-time opportunities.
The predicted salary is between 16000 - 24000 £ per year.
Modern Apprenticeship at Business Stream
12-month fixed term contract
Start date: 18 August 2025
This role offers a salary of £20,000 and rewards package including up to 10% annual bonus, pension plan, employee discounts and flexible benefits, plus 31 days annual leave and 6 bank holidays. We also have a free onsite gym, subsidised restaurant and coffee shop.
Hours: 37 hours per week, Monday to Friday (full time).
Each year, we recruit new modern apprentices to work with us, learn new skills and gain a nationally recognised qualification. We’ve had huge success with the programme in previous years with recruits moving into full time positions across the business.
The Business Administration - SCQF Level 6 programme
- Customer Operations: You will have the opportunity to rotate round two teams within our Customer Operation function.
- Metering and Billing team: You will follow agreed processes to ensure that accurate meter readings are obtained and input to produce accurate and timely bills for customers and minimise market fines.
- Credit Management: You will be responsible for executing a range of early and late-stage recovery processes in order to resolve customer queries, improve cash collection and reduce aged debt in line with agreed KPIs and quality standards.
What will I learn?
Our MA Programme offers a real alternative to full-time college or university. By learning on the job, you’ll get to put your skills to the test immediately. With modern apprenticeships being designed to have employers and industries in mind, you’ll receive the best possible training while earning a full-time salary.
We’ll give you the support and learning you need to navigate our systems and policies, and to fully understand our business so you feel confident in your role. Aside from a thorough understanding of the business water industry, you’ll also learn about the other areas in our business and how we all work together to ensure our collective business goals are met.
You’ll be given the tools and support you need throughout your apprenticeship to be confident in delivering an excellent service for our customers. You’ll develop a range of skills including communication, problem solving and team working skills, which will benefit you in your MA role and in future roles too.
Your role as MA will be busy, with no day the same, but you’ll have support every step of the way and we’ll offer lots of opportunities to develop your learning and understanding of the water industry. And the best part, on completion of the MA programme, you’ll gain an SVQ Level 6 qualification.
What qualifications / qualities are required?
To be considered for our MA Programme, we require you to have a minimum of National 5 in English & Maths (or equivalent). If you’re an enthusiastic individual who is positive, reliable, enjoys helping others and is keen to learn, we’d love to hear from you.
Please send your CV and cover letter to Recruitment@business-stream.co.uk. Please note, your cover letter will also be reviewed as part of the selection process and should cover the following points:
- Why you are interested in applying for the role
- Why you think you’d be a strong candidate for the role
Contact information:
Contact name: Recruitment Team
Email: recruitment@business-stream.co.uk
Modern Apprentice (Business Administration) employer: Scottish Water Business Stream Limited
Contact Detail:
Scottish Water Business Stream Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modern Apprentice (Business Administration)
✨Tip Number 1
Research the company and its values thoroughly. Understanding Business Stream's mission and how they operate will help you align your answers during any interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former apprentices from Business Stream. They can provide valuable insights into the apprenticeship experience and may even offer tips on what to highlight during your discussions with the recruitment team.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios in customer service and teamwork. This will help you articulate your problem-solving skills and ability to work collaboratively, which are key for this role.
✨Tip Number 4
Demonstrate your enthusiasm for learning and personal development. Share examples of how you've taken initiative in the past to learn new skills or improve processes, as this will resonate well with the apprenticeship's focus on growth.
We think you need these skills to ace Modern Apprentice (Business Administration)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Modern Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling Cover Letter: Your cover letter should clearly express your interest in the role and why you believe you would be a strong candidate. Use specific examples from your past experiences that demonstrate your enthusiasm, reliability, and willingness to learn.
Highlight Relevant Qualifications: Make sure to mention your qualifications, particularly your National 5 in English and Maths (or equivalent). If you have any additional relevant skills or experiences, such as teamwork or problem-solving abilities, include those as well.
Proofread Your Application: Before submitting your CV and cover letter, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Scottish Water Business Stream Limited
✨Research the Company
Before your interview, take some time to learn about Business Stream. Understand their values, mission, and the services they provide. This will help you tailor your answers and show genuine interest in the role.
✨Prepare Your Cover Letter Points
Since your cover letter is part of the selection process, be ready to discuss the points you've made. Highlight why you're interested in the role and what makes you a strong candidate. Practising these points can give you confidence during the interview.
✨Show Enthusiasm and Positivity
As an apprentice, they are looking for enthusiastic individuals who enjoy helping others. Make sure to convey your positive attitude and eagerness to learn throughout the interview. This can set you apart from other candidates.
✨Demonstrate Your Skills
Think of examples from your past experiences that showcase your communication, problem-solving, and teamwork skills. Be prepared to discuss how these skills will help you succeed in the Modern Apprentice role.
