Volunteer Role

Main area Admin Grade 0 Contract Voluntary: 6 months (Temporary) Hours

• Part time
• Other

4 hours per week (Monday to Sunday – Morning 9.00am to 1.00pm, Afternoon 1.00pm to 5.00pm, Evening 4.00pm to 8.00pm) Job ref 241-Volunteers-Jun25

Employer Bolton NHS Foundation Trust Employer type NHS Site Royal Bolton Hospital Town Bolton Salary Depending on experience No Salary – Volunteer Positions Closing 08/06/2025 23:59

Job overview

Here at Bolton NHS Foundation Trust, we are proud of our volunteers and the help and assistance they bring to our patients and staff.

If you are someone with a passion for the NHS, and the services we provide, and who can spare some of your time to support the care we provide to the people of Bolton and assist our brilliant staff……we would love to hear from you. Read on to find out how volunteering at Bolton NHS Foundation Trust will be the best thing you have ever done!

Want to have more meaning in your life? Do you want to do something that is satisfying and of great service to your community? Then become a Hospital Volunteer.

As a Hospital Volunteer you will be providing a friendly and helpful welcome to patients, families and visitors to Bolton Hospital.

Volunteers are needed to provide a valuable resource, which enhances patient care by giving practical help and support to patients and staff, but does not replace the work of staff

The only qualification required is your desire to help someone in need and have a professional friendly attitude.

All prospective volunteer must complete their learning journey before you start volunteering by undertaking the National Volunteer Certificate which underpins the Induction you will do as a volunteer.

Main duties of the job

We are looking for volunteers to support a number of our departments;

Meet and greet patients, relatives and visitors at our Main Reception and our Outpatients department at the hospital. Provide a friendly and polite welcome to the hospital.Direct or accompany patients, families and visitors to their appropriate destination.

Help on our wards make and serve drinks. Lay tables, set up trolleys, serve meals, assist with hand washing before meals. Help to make up empty beds. Engage with patient by talking with them or helping with an activity, such as reading or playing games.

Be our meet and greet on pharmacy reception, taking in hospital prescriptions.Communicate with other members of the pharmacy team. Answer telephones in the dispensary and direct calls to relevant staff. Fill bottles, boxes and other sundries that are used in the dispensing process

Working for our organisation

We know we can provide you with a great place to volunteer, alongside fantastic teams who are all pulling together to give the people of Bolton the best care possible.

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit volunteers that reflects the communities in which we serve. Staff and volunteers are valued and we can offer excellent opportunities for further training and development.

Detailed job description and main responsibilities

You will be required to have excellent communication and interpersonal skills and the desire to volunteer in a patient focussed environment. You will also need to have good organisational skills, with the ability to deal sensitively and confidently with people face to face.

Person specification

Skills

• Communication
• Friendly

Personal Ability

• Flexible
• Solo and Team Working

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high calibre skilled staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment.

We thrive on cultivating cultural architecture, if you have the right skills, attitudes and behaviours, in line with our Trust values, we welcome and appreciate the diversity you bring to our organisation.

We offer a wide range of staff benefits please click on the link below to see what current benefits we have.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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