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- Tasks: Welcome patients and assist staff at Bolton Hospital, enhancing patient care.
- Company: Bolton NHS Foundation Trust is dedicated to providing excellent health services to the community.
- Benefits: Gain valuable experience, training opportunities, and make a real difference in your community.
- Why this job: Volunteering here offers meaningful work, a supportive environment, and the chance to connect with others.
- Qualifications: No specific qualifications needed, just a friendly attitude and a desire to help.
- Other info: Flexible hours available; perfect for students looking to contribute while gaining experience.
Here at Bolton NHS Foundation Trust, we are proud of our volunteers and the help and assistance they bring to our patients and staff. If you are someone with a passion for the NHS, and the services we provide, and who can spare some of your time to support the care we provide to the people of Bolton and assist our brilliant staff, we would love to hear from you. Read on to find out how volunteering at Bolton NHS Foundation Trust will be the best thing you have ever done!
Want to have more meaning in your life? Do you want to do something that is satisfying and of great service to your community? Then become a Hospital Volunteer. As a Hospital Volunteer you will be providing a friendly and helpful welcome to patients, families and visitors to Bolton Hospital. Volunteers are needed to provide a valuable resource, which enhances patient care by giving practical help and support to patients and staff, but does not replace the work of staff. The only qualification required is your desire to help someone in need and have a professional friendly attitude. All prospective volunteers must complete their learning journey before you start volunteering by undertaking the National Volunteer Certificate which underpins the Induction you will do as a volunteer.
Main duties of the job:
- Meet and greet patients, relatives and visitors at our Main Reception and our Outpatients department at the hospital.
- Provide a friendly and polite welcome to the hospital.
- Direct or accompany patients, families and visitors to their appropriate destination.
- Help on our wards make and serve drinks. Lay tables, set up trolleys, serve meals, assist with hand washing before meals. Help to make up empty beds.
- Engage with patients by talking with them or helping with an activity, such as reading or playing games.
- Be our meet and greet on pharmacy reception, taking in hospital prescriptions.
- Communicate with other members of the pharmacy team.
- Answer telephones in the dispensary and direct calls to relevant staff.
- Fill bottles, boxes and other sundries that are used in the dispensing process.
We know we can provide you with a great place to volunteer, alongside fantastic teams who are all pulling together to give the people of Bolton the best care possible. The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit volunteers that reflect the communities in which we serve. Staff and volunteers are valued and we can offer excellent opportunities for further training and development.
Person specification:
- Excellent communication and interpersonal skills.
- Desire to volunteer in a patient focussed environment.
- Good organisational skills, with the ability to deal sensitively and confidently with people face to face.
- Friendly personal ability.
- Flexible solo and team working.
The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high calibre skilled staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We thrive on cultivating cultural architecture; if you have the right skills, attitudes and behaviours, in line with our Trust values, we welcome and appreciate the diversity you bring to our organisation.
From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.
Volunteer Role employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Role
✨Tip Number 1
Show your passion for the NHS! When you get the chance to speak with someone from Bolton NHS Foundation Trust, express why you want to volunteer and how much you value the services they provide. This enthusiasm can really set you apart.
✨Tip Number 2
Familiarise yourself with the hospital's values and mission. Understanding what Bolton NHS Foundation Trust stands for will help you align your answers during any informal chats or interviews, demonstrating that you're a good fit for their team.
✨Tip Number 3
Be prepared to discuss your interpersonal skills. Since the role involves interacting with patients and staff, think of examples from your past experiences where you've successfully communicated or helped others, as this will highlight your suitability for the role.
✨Tip Number 4
Network with current volunteers or staff if possible. They can provide insights into the role and the application process, plus it shows your proactive approach and genuine interest in becoming part of the team at Bolton NHS Foundation Trust.
We think you need these skills to ace Volunteer Role
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the volunteer role at Bolton NHS Foundation Trust. Familiarise yourself with the tasks you'll be performing and the skills required.
Tailor Your CV: Highlight any relevant experience or skills that align with the role. Emphasise your communication skills, friendly attitude, and any previous volunteer work or customer service experience that showcases your ability to interact with patients and staff.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and helping others. Share why you want to volunteer at Bolton NHS Foundation Trust specifically and how you can contribute to their mission of providing excellent patient care.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in a healthcare environment.
How to prepare for a job interview at Transformationunitgm
✨Show Your Passion for Volunteering
Make sure to express your genuine enthusiasm for volunteering and helping others during the interview. Share any previous experiences that highlight your commitment to community service, as this role is all about making a positive impact.
✨Demonstrate Excellent Communication Skills
Since the role involves interacting with patients, families, and staff, it's crucial to showcase your communication skills. Practice clear and friendly responses to common questions, and be prepared to discuss how you would handle various situations with empathy and professionalism.
✨Highlight Your Organisational Abilities
The position requires good organisational skills, so be ready to provide examples of how you've successfully managed tasks in the past. Discuss any relevant experiences where you had to prioritise duties or work efficiently in a team setting.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the volunteer role, the team you'll be working with, and the training provided. This shows your interest and helps you understand what to expect.
