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- Tasks: Manage the development and operations of LSE's new intranet-portal for students and staff.
- Company: Join LSE, a leading global university committed to diversity and inclusion.
- Benefits: Enjoy hybrid working, generous leave, and excellent training opportunities.
- Why this job: Be part of a transformative project that enhances user experience at a prestigious institution.
- Qualifications: Experience in product development, user research, and strong negotiation skills required.
- Other info: This role offers a blend of remote and in-person work, fostering collaboration.
The predicted salary is between 42679 - 51000 £ per year.
LSE is committed to building a diverse, equitable and truly inclusive university. LSE’s Communication Division leads and coordinates internal and external communications for the university and offers communication advice, training and support. We aim to meet the needs and expectations of our users with digital products that enhance and streamline the organisational experience of being at LSE.
A major project to achieve this is a new internal intranet-portal, creating a single, digital entry point for students and staff to access personalised internal communications, information, resources and tools while supporting a joined-up user experience with various back-end systems as far as possible. The Intranet-Portal Manager will contribute to the building of the product as part of a cross-functional project team, as the chosen technology solution is implemented over a 12-month period. Post go-live, the Intranet-Portal Manager will own the product roadmap to implement new features and functionalities that enhance the student and staff experience, delivering iterative product improvement in collaboration with technical and non-technical teams across LSE.
They will also have responsibility for day-to-day operations and ongoing user research with the LSE community, so that the product is a well-designed and delivered platform where LSE community experience remains at the product’s core.
You will have:
- Experience of product development and digital content management.
- Experience of user research and analysing engagement, trends and statistics, using this insight to inform practice.
- A motivated, pro-active and enthusiastic approach to teambuilding, working across cross-functional teams and user groups.
- Evidence of good negotiation skills to manage competing demands and priorities amongst colleagues and external partners in a multi-stakeholder environment.
This is a blended remote/in-person role, and there is a minimum expectation of working two days per week from LSE’s campus, and more if required depending on business need. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
As a diverse and global institution, we strive to ensure our workforce reflects this at all levels. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
The closing date for receipt of applications is 2 July 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Intranet-Portal Manager employer: LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
Contact Detail:
LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE Recruiting Team
i.f.withers@lse.ac.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Intranet-Portal Manager
✨Tip Number 1
Familiarise yourself with LSE's current digital products and internal communications strategies. Understanding their existing systems will help you demonstrate how your experience aligns with their goals during discussions.
✨Tip Number 2
Network with current or former employees of LSE, especially those in the Communications Division. They can provide valuable insights into the company culture and expectations for the Intranet-Portal Manager role.
✨Tip Number 3
Prepare to discuss specific examples of your experience in product development and user research. Highlight how you've used data to inform decisions and improve user experiences in previous roles.
✨Tip Number 4
Showcase your negotiation skills by preparing scenarios where you've successfully managed competing demands. This will illustrate your ability to work effectively in a multi-stakeholder environment, which is crucial for this role.
We think you need these skills to ace Intranet-Portal Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Intranet-Portal Manager position. Highlight key skills such as product development, user research, and cross-functional teamwork in your application.
Tailor Your CV: Customise your CV to reflect your experience in digital content management and product development. Use specific examples that demonstrate your ability to analyse user engagement and trends, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Discuss how your proactive approach and negotiation skills can contribute to the success of the intranet-portal project at LSE.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are essential for this role.
How to prepare for a job interview at LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Intranet-Portal Manager. Familiarise yourself with product development, digital content management, and user research, as these are key aspects of the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in product development and how you've used user research to inform your decisions. Be ready to provide specific examples that demonstrate your skills and achievements.
✨Demonstrate Teamwork Skills
Since this role involves working across cross-functional teams, be prepared to talk about your approach to teamwork. Highlight any experiences where you've successfully collaborated with diverse groups to achieve a common goal.
✨Prepare for Negotiation Scenarios
Given the need for good negotiation skills, think of examples where you've managed competing demands or priorities. Be ready to discuss how you handled those situations and what the outcomes were.
