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For Companies At a Glance
- Tasks: Welcome residents, manage parcels, and ensure building security.
- Company: Join a prestigious luxury residential development in Queen's Park.
- Benefits: Enjoy a competitive salary and work in a well-managed environment.
- Why this job: Perfect for those who love customer service and thrive in high-end settings.
- Qualifications: Previous concierge or customer service experience is preferred.
- Other info: Working hours are 7:00 AM to 3:00 PM; SIA licence is a plus.
The predicted salary is between 22400 - 31200 £ per year.
We are seeking a professional and proactive Morning Concierge to join the front-of-house team at a prestigious residential building in Queen's Park. This is an excellent opportunity for someone with a strong customer service background and a passion for delivering a five-star experience in a high-end environment.
Key Responsibilities:
- Welcome residents and guests with warmth and professionalism
- Handle parcel and key management with accuracy and efficiency
- Monitor building security including CCTV and visitor access
- Liaise with contractors and manage visitor bookings
- Support the smooth running of daily front desk operations
Requirements:
- Previous experience in a residential concierge or customer service role
- Immaculate presentation and excellent communication skills
- Strong awareness of health and safety/security protocols
- Ability to remain calm and organised under pressure
- SIA licence (desirable but not essential)
Benefits:
- Competitive salary of £28,000
- Working hours: 7:00 AM - 3:00 PM
- Opportunity to work in a well-managed, luxury development
If you are personable, reliable and take pride in providing outstanding service, we'd love to hear from you. Apply now to join this established team in a premium setting.
Morning Concierge employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Morning Concierge
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Understanding the expectations and standards of high-end environments will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Role-playing different situations, such as handling guest inquiries or managing deliveries, can prepare you for the dynamic nature of the concierge role.
✨Tip Number 3
Network with professionals in the hospitality and concierge industry. Attend events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule for a typical day as a concierge. This will not only help you think through the role but also impress interviewers with your proactive approach.
We think you need these skills to ace Morning Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or concierge roles. Emphasise any previous work in luxury environments and showcase your ability to provide a five-star experience.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention specific skills that align with the job description, such as communication skills and the ability to handle pressure.
Highlight Key Responsibilities: In your application, address the key responsibilities listed in the job description. For example, discuss your experience with parcel management, building security, and liaising with contractors.
Showcase Your Presentation Skills: Since immaculate presentation is crucial for this role, consider including a professional photo in your application if appropriate. Ensure your application materials are well-formatted and free of errors.
How to prepare for a job interview at Abbatt Property Recruitment
✨Showcase Your Customer Service Skills
As a Morning Concierge, your ability to provide exceptional customer service is crucial. Prepare examples from your previous roles where you went above and beyond for customers, highlighting your proactive approach and attention to detail.
✨Dress to Impress
Immaculate presentation is key in a luxury environment. Make sure to dress smartly for the interview, reflecting the high standards expected in the role. This will not only boost your confidence but also create a positive first impression.
✨Familiarise Yourself with Security Protocols
Understanding health and safety/security protocols is essential for this position. Brush up on relevant procedures and be ready to discuss how you would handle various security scenarios during the interview.
✨Demonstrate Calmness Under Pressure
Concierge roles can be fast-paced and demanding. Think of situations where you successfully managed stress or resolved conflicts, and be prepared to share these experiences to demonstrate your ability to remain calm and organised.
