Telephone Triage Clinician

Telephone Triage Clinician

Oxford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide telephone triage support for urgent care calls, ensuring timely assistance.
  • Company: Join Connaught, a trusted provider in healthcare staffing solutions.
  • Benefits: Enjoy competitive pay and the chance to make a real difference in people's lives.
  • Why this job: Be part of a dynamic team that values your skills and dedication to patient care.
  • Qualifications: Must be a Nurse or Paramedic with Emergency/Urgent Care experience.
  • Other info: This role requires on-site presence in Nottingham or Lincoln, with a minimum commitment of 30 hours weekly.

The predicted salary is between 36000 - 60000 £ per year.

Connaught are working with a client who require Telephone Triage Clinicians for their sites in Nottingham or Lincoln. This is on-site only, there is no remote working. We are seeking Nurses and Paramedics with Emergency/Urgent Care experience to support the 999 service for Category 2 segmentation calls.

To be considered, you will need to:

  • Commit to a minimum of 30 hours per week, ideally with a rota.
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Contact Detail:

Connaught Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Triage Clinician

✨Tip Number 1

Familiarise yourself with the specific protocols and guidelines used in telephone triage. Understanding the nuances of emergency and urgent care will help you demonstrate your expertise during any interviews.

✨Tip Number 2

Network with current or former Telephone Triage Clinicians to gain insights into the role. They can provide valuable information about the day-to-day responsibilities and what employers are looking for.

✨Tip Number 3

Prepare for situational questions that may arise during the interview process. Think of examples from your past experiences where you successfully handled urgent care situations, as this will showcase your problem-solving skills.

✨Tip Number 4

Research the specific client and their values. Tailoring your approach to align with their mission and demonstrating how your experience fits their needs can set you apart from other candidates.

We think you need these skills to ace Telephone Triage Clinician

Clinical Assessment Skills
Emergency Care Knowledge
Communication Skills
Decision-Making Skills
Patient Triage Experience
Ability to Work Under Pressure
Team Collaboration
Time Management
Empathy and Compassion
Knowledge of NHS Protocols
Telephone Communication Skills
Critical Thinking
Adaptability
Attention to Detail

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Highlight your Emergency/Urgent Care experience in your application to demonstrate your suitability for the role.

Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the job description. Emphasise your nursing or paramedic qualifications and any specific training related to triage or emergency care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your commitment to providing high-quality care. Mention your availability to meet the minimum hours required and express your enthusiasm for working on-site.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at Connaught Resourcing

✨Showcase Your Clinical Experience

Make sure to highlight your relevant experience in Emergency or Urgent Care during the interview. Be prepared to discuss specific scenarios where you successfully triaged patients over the phone, as this will demonstrate your capability for the role.

✨Understand the 999 Service

Familiarise yourself with the 999 service and its protocols, especially regarding Category 2 segmentation calls. This knowledge will not only impress the interviewers but also show your commitment to providing high-quality care.

✨Demonstrate Communication Skills

As a Telephone Triage Clinician, effective communication is key. Practice articulating your thoughts clearly and concisely, and be ready to showcase how you can convey complex medical information in an understandable way.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your decision-making skills under pressure. Think of examples from your past experiences where you had to make quick decisions and how you prioritised patient needs.

Telephone Triage Clinician
Connaught Resourcing
Location: Oxford
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