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- Tasks: Lead and mentor the QA team, oversee QA lifecycle, and manage release processes.
- Company: Join a growing tech company based in Brighton, focused on quality and service delivery.
- Benefits: Enjoy hybrid working, competitive salaries, and a comprehensive benefits package.
- Why this job: Shape a critical function, drive operational excellence, and foster a culture of continuous improvement.
- Qualifications: 5+ years in QA and release management, with strong leadership and communication skills.
- Other info: This role offers a unique opportunity to work closely with senior leadership.
The predicted salary is between 48000 - 84000 £ per year.
We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business.
Our client's office is based in Brighton, and this is a hybrid working role. As well as very competitive salaries, our client offers a comprehensive benefits package.
Key Responsibilities:- Quality Assurance Management
- Lead and Mentor the QA team
- Oversee all aspects of the QA lifecycle, including test planning, design, automation, and reporting
- Implement and enhance QA methodologies
- Collaborate closely with Product and Development teams to integrate QA
- Release Management
- Lead and manage the release management process
- Implement and manage release gateways and sign-off procedures to ensure stakeholder agreement
- Develop and maintain release schedules, communication
- Coordinate release activities across multiple teams like Development, QA, Infrastructure, Product to ensure smooth execution
- Strategic Leadership
- Develop and implement a cohesive strategy for QA and Release Management
- Drive a culture of quality and continuous improvement across the company
- Define and champion best practices, processes, and tooling to optimize the efficiency and effectiveness of QA and release operations
- Proven experience within QA and release management with at least 5 years in a Management or Leadership role
- Strong understanding of QA Methodologies, tools, and best practices
- Proven ability to define, implement and improve processes
- Excellent leadership, communication and interpersonal skills
- Ability to work effectively within a fast-paced environment
Head of Service Delivery and QA employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Delivery and QA
✨Tip Number 1
Familiarise yourself with the latest QA methodologies and tools. Being well-versed in current best practices will not only boost your confidence but also demonstrate your commitment to quality assurance during discussions with our leadership team.
✨Tip Number 2
Network with professionals in the QA and service delivery space. Attend industry events or webinars to connect with others who may have insights into our company culture and expectations, which can give you an edge in interviews.
✨Tip Number 3
Prepare to discuss your strategic vision for QA and release management. Think about how you would implement a culture of continuous improvement and what specific changes you would advocate for to enhance service delivery at StudySmarter.
✨Tip Number 4
Showcase your leadership skills by sharing examples of how you've successfully mentored teams in the past. Highlighting your ability to lead and inspire others will resonate well with us as we look for someone to shape our QA function.
We think you need these skills to ace Head of Service Delivery and QA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in QA and release management. Focus on leadership roles and specific achievements that demonstrate your ability to drive quality and continuous improvement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and service delivery. Mention how your strategic vision aligns with the company's goals and how you can contribute to their success.
Showcase Relevant Skills: Emphasise your understanding of QA methodologies and tools. Provide examples of how you've implemented best practices in previous roles, particularly in fast-paced environments.
Highlight Leadership Experience: Since this role requires strong leadership skills, detail your experience in mentoring teams and driving operational excellence. Use specific examples to illustrate your impact on team performance and project outcomes.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Leadership Skills
As a Head of Service Delivery and QA, your leadership abilities are crucial. Be prepared to discuss your experience in mentoring teams and driving strategic initiatives. Share specific examples of how you've led teams to success in previous roles.
✨Demonstrate Your Understanding of QA Methodologies
Make sure you can articulate your knowledge of various QA methodologies and tools. Discuss how you've implemented these in past projects and the impact they had on quality assurance processes. This will show your depth of understanding and practical application.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about challenges you've faced in QA and release management, and be ready to explain how you approached them and what the outcomes were.
✨Emphasise Collaboration with Other Teams
Collaboration is key in this role. Be ready to discuss how you've worked with product and development teams to integrate QA processes. Highlight any successful projects where cross-team collaboration led to improved service delivery or product quality.
