Housing Support Worker
Housing Support Worker

Housing Support Worker

Ferndale Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people aged 19-25 in overcoming homelessness and building life skills.
  • Company: Peabody is launching a new service in Lambeth to empower young adults facing challenges.
  • Benefits: Enjoy 25 days annual leave, flexible benefits, and paid volunteering days.
  • Why this job: Make a real difference in young lives while working in a supportive team environment.
  • Qualifications: Experience with young people, understanding of housing issues, and strong communication skills required.
  • Other info: This role requires a DBS check and offers no visa sponsorship.

The predicted salary is between 28800 - 43200 £ per year.

We’re Hiring! Join Our New Lambeth Service Supporting Young People Aged 19–25. Multiple Housing Support Worker Roles Available.

Are you passionate about empowering young people to move forward from homelessness, trauma, or complex life experiences? Do you want to be part of something new, exciting, and truly life-changing? If so, we want to hear from you.

Peabody is launching a brand-new supported housing service in Lambeth for young adults aged 19 to 25 who need tailored, trauma-informed support to rebuild their lives. We’re recruiting multiple Housing Support Workers to join us at the very start of this journey.

About the Service

This new service will offer a safe, stable, and supportive environment for young people facing homelessness, many of whom may have mental health challenges, substance misuse issues, or experience of the care or criminal justice system. You’ll be part of a team delivering intensive, person-centred support that helps them build resilience, learn life skills, and take steps toward independent living.

What You’ll Be Doing

  • Managing a small caseload of young people, meeting regularly to review progress and goals
  • Developing support plans and risk assessments tailored to individual needs
  • Supporting with housing applications, budgeting, benefits, and life skills
  • Signposting to mental health, substance misuse, and safeguarding services
  • Building trusted relationships while maintaining professional boundaries
  • Ensuring accurate record-keeping using Microsoft Office and case management systems

Who We’re Looking For

  • Experience supporting young people aged 19–25 in supported housing, education, youth work or care
  • Understanding of homelessness and housing legislation
  • Experience in support planning and risk assessment
  • Confidence signposting to specialist services (e.g., mental health, substance misuse, exploitation)
  • Excellent communication and IT skills, with strong attention to detail
  • A flexible approach to shift work, including weekends and bank holidays (non-negotiable requirement)
  • A trauma-informed and safeguarding-focused approach to care

Important: Your personal statement must clearly confirm:

  • That you are able to work 37.5 hours per week
  • That you can work on a shift rota covering early mornings, evenings, weekends, and bank holidays

Only candidates who meet the essential criteria and confirm availability will be shortlisted for an initial screening interview.

Why Join Peabody?

  • A rewarding role where your work directly impacts young lives
  • 25 days’ annual leave (plus bank holidays)
  • Generous pension (up to 10% matched)
  • Paid qualifications and apprenticeship opportunities
  • Flexible benefits including healthcare, dental, and retail discounts
  • Family-friendly policies and 2 paid volunteering days per year

Additional Information

  • This role requires an Enhanced DBS check
  • Peabody does not offer visa sponsorship – you must have the right to work in the UK

Location: Lambeth, London
Hours: 37.5 per week (shifts across 7 days, including weekends and bank holidays)
Contract type: Permanent

Ready to apply? Click 'Apply Now' to upload your CV and personal statement. Use the statement to demonstrate how you meet the essential criteria and confirm your shift availability.

Join us and help shape a service that changes lives for young people in Lambeth. Early application is advised, as we reserve the right to close the advert before the closing date if enough suitable candidates apply.

Closing date: 18 June 2025
Interviews will take place on the 26 and 27 June.

Housing Support Worker employer: Peabody

Peabody is an exceptional employer, offering a rewarding opportunity to make a tangible difference in the lives of young people in Lambeth. With a supportive work culture that prioritises employee growth through paid qualifications and flexible benefits, you will be part of a dedicated team committed to empowering individuals facing homelessness. Enjoy generous annual leave, a robust pension scheme, and family-friendly policies, all while working in a vibrant community that values your contributions.
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Contact Detail:

Peabody Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by young people aged 19-25, especially those related to homelessness and trauma. Understanding their unique needs will help you connect better during interviews and demonstrate your passion for supporting them.

✨Tip Number 2

Highlight any relevant experience you have in supported housing or youth work. Be prepared to share specific examples of how you've successfully supported young people in similar situations, as this will show your capability and commitment to the role.

✨Tip Number 3

Research Peabody and their new Lambeth service thoroughly. Knowing their mission, values, and the specifics of the service will allow you to tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Prepare to discuss your approach to building trusted relationships while maintaining professional boundaries. This is crucial in a support role, so think of examples that illustrate your ability to balance empathy with professionalism.

We think you need these skills to ace Housing Support Worker

Empathy
Understanding of homelessness and housing legislation
Experience in support planning and risk assessment
Confidence in signposting to specialist services
Excellent communication skills
Strong attention to detail
IT proficiency, particularly in Microsoft Office and case management systems
Ability to manage a caseload effectively
Flexibility in shift work, including weekends and bank holidays
Trauma-informed care approach
Relationship-building skills
Problem-solving skills
Organisational skills
Resilience

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Support Worker. Tailor your application to highlight relevant experiences that align with the role.

Craft Your Personal Statement: Your personal statement is crucial. Clearly confirm your ability to work 37.5 hours per week and your flexibility for shift work, including weekends and bank holidays. Use specific examples to demonstrate how you meet the essential criteria.

Highlight Relevant Experience: Emphasise any experience you have in supporting young people, understanding homelessness, or working in care settings. Mention your skills in support planning and risk assessment, as these are key aspects of the role.

Proofread Your Application: Before submitting, carefully proofread your CV and personal statement for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is important for this role.

How to prepare for a job interview at Peabody

✨Show Your Passion

Make sure to express your genuine passion for supporting young people. Share personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers.

✨Understand the Role

Familiarise yourself with the specific responsibilities of a Housing Support Worker. Be prepared to discuss how your skills and experiences align with managing caseloads, developing support plans, and building relationships with young people.

✨Demonstrate Empathy and Understanding

Prepare examples that showcase your ability to empathise with young people facing challenges like homelessness or trauma. Highlight your understanding of their needs and how you can provide tailored support.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and approach to sensitive situations. Think about how you would handle various challenges, such as supporting someone with mental health issues or navigating housing applications.

Housing Support Worker
Peabody
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