Hotel Cluster Sales Executive

Location:London Paddington (Office-Based -Mercure London Paddington)

Hotels:Hotel Indigo London Paddington, Mercure London Hyde Park, Mercure London Paddington

Role Overview

We are seeking a dynamicCluster Sales Executivewith a strong focus onMICE andGroup bookingsto drive revenue across three leading hotels in the London Paddington area. You will play a critical role in identifying and converting high-value leads, nurturing key partnerships, and maximising group and event-related business opportunities. This position is instrumental in increasing market share and supporting the strategic sales growth of our hotel group.

Key Responsibilities

• Develop and execute targeted sales strategies to grow revenue specifically for theMICE and Group segments
• Proactivelygenerate new business leadsand convert enquiries into confirmed bookings through proactive outreach, networking, and follow-up
• Manage and expand relationships with key accounts, event organisers, travel agents and corporate clients
• Conduct hotel site visits and presentations to promote meeting and group facilities
• Collaborate withIHG and Accor central MICE and group sales teamsto align on pipeline opportunities and maximise brand support
• Handlegroup RFPs, negotiate rates and contracts, and manage group blocks and event logistics in collaboration with hotel operations
• Ensure a high level of client satisfaction through tailored proposals, seamless coordination, and exceptional communication
• Attend networking events, and industry exhibitions to grow lead generation and brand visibility
• Monitor local and internationalMICE market trends, competitor activity, and evolving client needs to inform strategy
• Maintain detailed records of client interactions and sales activities using CRM tools (e.g., Salesforce, Opera)
• Promote loyalty through IHG/Accor membership and event programs to drive repeat business
• Collaborate closely with the Operations Team to ensure smooth event execution and client retention
• Prepare and present weekly performance updates, lead tracking reports, and market insights
• Contribute to the wider sales and revenue strategy of the cluster with a strong commercial minds

What Were Looking For

• 2 years experience in hotel sales with a focus onMICE and Group business
• Familiarity with IHG, Accor, or other major hotel groups is advantageous
• Proven ability togenerate and convert leadswithin competitive sales environments
• Strong interpersonal, negotiation, and presentation skills
• Organised, self-motivated, and results-oriented with attention to detail
• Experience withOpera, Salesforce, Cvent, ANAIS, Venue Directory and MeetingBroker

What We Offer

• Global hotel discountsfor you, your family, and friends across Accor and IHG networks
• Complimentary meals during shifts
• 28 days of holiday (including bank holidays)
• Recognition and rewardschemes
• Opportunities forcareer growth, training, and development
• Full-time position: 40 hours per week (Monday to Friday, 9am6pm or as the business requires)
• Workplace pension scheme