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For Companies At a Glance
- Tasks: Serve customers and provide excellent service across various store areas.
- Company: Join Tesco, a leading retailer committed to diversity and customer satisfaction.
- Benefits: Enjoy flexible working hours, colleague discounts, and 20+ days of holiday.
- Why this job: Be part of a friendly team that values your input and supports your growth.
- Qualifications: Passion for customer service and good communication skills are essential.
- Other info: Must be over 18 to apply; flexible scheduling available.
About the role
Availability Window
- Mon: 05:00 - 15:00
- Tue: 05:00 - 15:00
- Wed: 05:00 - 15:00
- Thu: 05:00 - 15:00
Pay and Hours
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, but if you prefer fewer hours (minimum 12), we have opportunities for that too. We will schedule your shifts within the availability windows listed above, with 3 weeks' notice of your schedule. We support flexibility and encourage you to apply if your availability closely matches the advertised times.
About the job
- Help serve customers and provide excellent service.
- Work across various store areas including service, picking, and replenishment.
- Follow training to work safely and effectively.
- Make decisions to meet customer needs and participate in store events.
- Handle products with care and follow store policies.
Requirements
- Passion for customer service with a friendly attitude.
- Ability to build rapport with customers.
- Initiative and good decision-making skills.
- Teamwork and good communication.
- Punctuality, good presentation, and a positive attitude.
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Flexible working options from day one.
- Colleague discounts and savings.
- Access to wellbeing services and pension schemes.
- Uniform provided and inclusive colleague networks.
About Us
Our vision at Tesco is to become every customer's favorite way to shop. We are committed to diversity, equity, and inclusion, and support flexible working arrangements. We are an inclusive and accessible employer, and welcome all applicants who meet the role requirements. Please note: You must be over 18 to apply for this role. Some roles may have specific age restrictions due to working hours or job nature.
Tesco Colleague - Faversham Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Faversham Superstore
✨Tip Number 1
Make sure to highlight your customer service experience in any conversations you have. Since this role is all about serving customers, showcasing your passion for helping others will set you apart.
✨Tip Number 2
Familiarise yourself with Tesco's values and mission. Understanding their commitment to diversity, equity, and inclusion can help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 3
Be prepared to discuss your availability openly. Since the role requires specific shift patterns, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 4
Practice your communication skills. As teamwork and good communication are essential for this role, being able to articulate your thoughts clearly and confidently will help you stand out during any interviews or assessments.
We think you need these skills to ace Tesco Colleague - Faversham Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills: Since the role emphasises customer service, make sure to showcase any relevant experience you have in this area. Use specific examples that demonstrate your ability to build rapport with customers and provide excellent service.
Show Flexibility: Mention your availability clearly in your application. Since Tesco values flexibility, indicate how your schedule aligns with their needs, especially within the specified availability window.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for a Tesco Colleague.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Teamwork Skills
Tesco values teamwork, so be prepared to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a common goal.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, and being punctual shows that you respect the interviewer's time and are serious about the role.
✨Prepare for Situational Questions
Expect questions that assess your decision-making skills and ability to handle customer needs. Prepare by thinking of scenarios where you had to make quick decisions or resolve conflicts effectively.
