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- Tasks: Engage with OU alumni via phone to raise awareness and secure donations for impactful projects.
- Company: Join a leading Education Institute dedicated to social justice and philanthropy.
- Benefits: Enjoy flexible part-time hours, potential hybrid work, and the chance to connect with fellow students.
- Why this job: Make a real difference in education while developing your fundraising skills in a supportive environment.
- Qualifications: Strong communication skills, self-motivated, and comfortable asking for donations; previous experience is a plus.
- Other info: Opportunity for a permanent contract based on performance and a friendly team atmosphere.
Are you looking for a new opportunity to develop a career in Higher Education? Are you passionate about making a difference and generating support for philanthropic ventures? We have a temporary assignment for a Fundraising Operative to join our client, a leading Education Institute.
This role is based in The Open University Development Office, which plays a key part in bringing the University's social justice mission to life through ongoing philanthropy, partnerships, fundraising campaigns and alumni engagement. A key function of the Development Office is to secure philanthropic giving which enables the OU to continue reaching and supporting even more students and funding projects and programmes. We are also the home of the Alumni Association and work to create an engaged and connected global alumni and Honorary Graduate community.
Main Responsibilities
- Telephone selected OU alumni to raise awareness of philanthropic supported University projects and ask them to make a donation.
- Build strong relationships with our alumni and demonstrate their importance to both the University and our philanthropic work.
- Compose and send inspiring emails with further project information where requested and arrange call backs.
- Maintain accurate records of all calls made on a specialised telephone fundraising software.
Other Responsibilities
- Undertake any other duties that may be reasonably required.
- Be adaptable and flexible to meet the demands of the day-to-day work of the service.
- Take responsibility for the Health and Safety of themselves and that of any other person that may be affected by their acts or omissions at work.
- Complete mandatory compliance training on Data Protection Information Security Awareness, Equality Essentials, Health & Safety at Work and Safeguarding.
- Demonstrate a strong commitment to the principles and practice of equality, diversity, and inclusion.
Shift Times
Tuesday- Thursday evenings 5.00pm - 9.00pm
Expectations
- Callers are expected to commit to their shifts and always act in a professional manner, as you will be the voice of the OU.
- Callers are expected to make a minimum of two completed calls per hour.
- Callers must be confident in asking for donations and negotiating, willing to gain an understanding of why the OU needs to fundraise and be able to explain this to potential donors.
We can offer you:
- An enjoyable experience in a regular part-time fundraising role.
- An opportunity to meet and work with other OU graduates, students and experienced telephone fundraisers.
- A key involvement in The Open University's fundraising programme and the opportunity to learn more about fundraising in an educational environment.
- Potential for a permanent OU contract upon successful completion of initial induction period, through satisfactory fundraising performance and sufficient progress within role.
- Possibility of some hybrid working upon successful completion of initial induction period.
Person Specification:
Essential
- Excellent communication skills in both spoken and written English.
- Excellent listening skills.
- Self-motivated, with a keen interest in talking to OU alumni.
- Ability to work individually and as part of a team.
- Confident and comfortable in asking OU alumni for donations.
- Friendly disposition; able to build relationships with different people.
- Good attention to detail.
- A basic knowledge of computers and a willingness to be trained on specialist telephone fundraising software.
- Available to work evening hours at the Milton Keynes campus for the duration of the assignment.
Desirable
- An Open University graduate, student or staff member.
- Previous experience in either fundraising, outbound calling, telesales or sales.
- Excellent negotiation skills.
- Experience of using a script within a call centre or sales environment.
- Good knowledge of distance learning and an interest in The Open University.
- Understanding of and empathy for the OU's fundraising needs.
About Us and Our Client
As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents have enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.
Locations
Telephone Fundraiser employer: Pertemps Open University
Contact Detail:
Pertemps Open University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Fundraiser
✨Tip Number 1
Familiarise yourself with The Open University's mission and values. Understanding their social justice goals will help you communicate effectively with alumni and convey the importance of their contributions.
✨Tip Number 2
Practice your communication skills, especially in asking for donations. Role-playing with a friend can help you feel more confident and prepared for real conversations with alumni.
✨Tip Number 3
Network with current or former telephone fundraisers to gain insights into their experiences. They can provide valuable tips on how to engage alumni and successfully secure donations.
✨Tip Number 4
Be ready to demonstrate your adaptability and flexibility during the interview process. Highlight any past experiences where you've successfully adjusted to changing circumstances or demands.
We think you need these skills to ace Telephone Fundraiser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in fundraising or communication roles. Emphasise any previous work with alumni or in educational settings to align with the job's focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for philanthropy and education. Mention specific reasons why you want to work for The Open University and how your skills can contribute to their mission.
Demonstrate Communication Skills: Since excellent communication is essential for this role, provide examples in your application of how you've successfully engaged with others, particularly in fundraising or sales contexts.
Show Enthusiasm for the Role: Express your enthusiasm for the part-time Telephone Fundraiser position. Highlight your willingness to learn and adapt, as well as your commitment to the values of equality, diversity, and inclusion.
How to prepare for a job interview at Pertemps Open University
✨Know Your Audience
Before the interview, research The Open University and its philanthropic projects. Understanding their mission and values will help you connect with the interviewers and demonstrate your genuine interest in their work.
✨Practice Your Pitch
Since the role involves asking for donations, practice how you would approach this during the interview. Be prepared to explain why fundraising is important for the university and how you would engage alumni effectively.
✨Showcase Your Communication Skills
Highlight your excellent communication skills by being clear and articulate during the interview. Use examples from past experiences where you successfully built relationships or persuaded someone to support a cause.
✨Demonstrate Flexibility and Adaptability
The job requires adaptability to meet daily demands. Be ready to discuss how you've handled changes in previous roles and how you can bring that flexibility to the telephone fundraiser position.
