Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate technical operations and ensure smooth project delivery for our Network Asset Maintenance team.
- Company: Join the UK's largest water and wastewater company, serving over 16 million customers daily.
- Benefits: Enjoy a competitive salary, flexible hybrid working, 26 days holiday, and a comprehensive benefits scheme.
- Why this job: Make a real impact on communities while developing your career in a diverse and supportive environment.
- Qualifications: Strong skills in operations, engineering, and stakeholder engagement; experience with IT systems preferred.
- Other info: Full training provided for customer support roles during crises; apply early due to high demand.
The predicted salary is between 28000 - 32000 £ per year.
We currently have a great opportunity for a Technical Co-Ordinator to join our Network Asset Maintenance team in a Hybrid Position 3 days in the office with 2 working from home.
As the successful candidate, you will be responsible for ensuring that the upfront Design and coordination of work is in place to make sure that our technicians and contracted partners have the pre-requisites in place to allow them to start and complete our capital and Planned maintenance programmes as scheduled.
What you’ll be doing as the Technical Coordinator:
- Being responsible for effectively assisting with the delivery of Health and Safety of all members of the team and those working on the Network.
- Assisting the team to deliver an exceptional service to our customers and ensuring they trust us and the service we provide.
- Keeping a committed drive on following the budgetary and financial activities of the team and suggesting improvements to management.
- Responsible for assisting the performance and delivery of Proactive and Reactive activities under the Assigned Contracts to the division.
- To ensure Framework/Non-Framework Suppliers understand what is expected of them in order to achieve optimal performance.
- Assisting all individuals in the team, ensuring they are motivated and take pride in what they do by developing and agreeing on action plans.
- Delivering successful first-time network service operations by managing the upgrade, repair and replacement of inoperable assets and underperforming assets.
What you should bring to the role:
- Strong skills in operations, maintenance, engineering, finance, H&S, stakeholder engagement and customer focus.
- Relevant experience in coordinating for teams of internal and external stakeholders to deliver Key KPI’s.
- Work with Contracts manager and under own initiative to deliver specified work streams within SLAs.
- Ability to populate overtime usage in a controlled, reportable and fair basis.
- Competent at using appropriate company IT Systems and office-based software with preferable experience in GIS, Watercore, Waternet, Z-One, PI, SCADA, MS Teams.
- Excellent communication and interpersonal skills.
- High level of attention to detail with the ability to report and track the progress of multiple projects.
- Proactively own either non-available asset issues on high priority assets, complex cases, or out of SLA cases, to attain a resolution.
What’s in it for you:
- Competitive salary of £35,000 - £40,000 per annum depending on your level of experience plus car allowance.
- Annual Leave 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process.
Contact Detail:
Pertemps Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CUA Technical Coordinator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as GIS and SCADA. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of Thames Water on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with stakeholder engagement and how you've successfully coordinated teams in the past. Use specific examples that highlight your ability to meet KPIs and manage multiple projects simultaneously.
✨Tip Number 4
Showcase your commitment to health and safety by researching best practices in the industry. Being able to discuss relevant regulations and how you've implemented safety measures in previous roles will demonstrate your proactive approach.
We think you need these skills to ace CUA Technical Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, maintenance, and stakeholder engagement. Use specific examples that demonstrate your ability to coordinate teams and deliver on key performance indicators.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your skills align with their needs, particularly in health and safety, budget management, and project tracking.
Highlight Technical Skills: Emphasise your proficiency with IT systems mentioned in the job description, such as GIS and SCADA. Provide examples of how you've used these tools in previous roles to enhance your application.
Showcase Communication Skills: Since excellent communication is crucial for this role, include examples of how you've effectively communicated with both internal and external stakeholders. This could be through successful project management or team collaboration.
How to prepare for a job interview at Pertemps Thames Water
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Technical Coordinator. Familiarise yourself with the key tasks mentioned in the job description, such as health and safety, stakeholder engagement, and budget management. This will help you demonstrate your knowledge during the interview.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in coordinating teams and managing projects. Highlight specific examples where you've successfully delivered on KPIs or improved processes. This will show that you have the practical skills needed for the role.
✨Demonstrate Communication Skills
As communication is key in this role, be ready to showcase your interpersonal skills. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about team dynamics or project management strategies.
✨Familiarise Yourself with Relevant Tools
Since the role requires competence in various IT systems and software, make sure you're familiar with tools like GIS, Watercore, and MS Teams. If you have experience with these, be prepared to discuss how you've used them effectively in past roles.
