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- Tasks: Ensure compliance with BRC and customer requirements while providing technical support.
- Company: Join a leading Food Service Provider near Cullompton, dedicated to quality and safety.
- Benefits: Competitive salary up to £35,000 and opportunities for professional growth.
- Why this job: Be part of a pivotal role that champions food safety and enhances customer satisfaction.
- Qualifications: Strong communication skills and knowledge of BRCGS and HACCP standards required.
- Other info: This is a newly created role reporting directly to the Site General Manager.
The predicted salary is between 28000 - 42000 £ per year.
My Client, a Food Service Provider based near Cullompton, are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager. The Technical Support Officer's main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company.
The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRC.
Technical Support Officer Roles and Responsibilities will include:
- Responding to customer enquiries
- Completing SAQs
- Labelling enquiries
- Specification queries
- Declarations for exports
- COAs/COCs
- Undertaking Internal Audits
Technical Support Officer Required Skills & Qualifications:
- Strong communicator with excellent documentation and system skills.
- Working knowledge of BRCGS, HACCP standards.
- Competent in using Microsoft Office and Outlook, including Word and Excel.
- Excellent time management skills with a flexible approach to work.
- Full Right to Work in the UK.
If the role is of interest, then please send your CV today.
Contact Detail:
Manucomm Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Compliance Officer
✨Tip Number 1
Familiarise yourself with BRC and HACCP standards, as these are crucial for the Technical Compliance Officer role. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and food safety.
✨Tip Number 2
Network with professionals in the food service industry, especially those who work in technical compliance. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled compliance issues or audits in the past. Being able to articulate your experience with corrective actions and improvements will set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions with potential employers. As a Technical Support Officer, you'll need to liaise with various stakeholders, so demonstrating your ability to communicate effectively is key.
We think you need these skills to ace Technical Compliance Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and required skills. Highlight your familiarity with BRC and HACCP standards, as well as your experience in technical support.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the Technical Compliance Officer role. Emphasise your communication skills, documentation abilities, and any relevant technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food safety and compliance. Mention specific examples of how you've successfully managed technical support tasks or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is crucial in this role.
How to prepare for a job interview at Manucomm Recruitment Ltd
✨Know Your Standards
Familiarise yourself with BRC and HACCP standards before the interview. Being able to discuss these in detail will show your understanding of the technical requirements and demonstrate your commitment to compliance.
✨Prepare for Technical Questions
Expect questions related to technical support scenarios, such as how you would handle customer enquiries or manage specifications. Prepare examples from your past experience that highlight your problem-solving skills and technical knowledge.
✨Showcase Your Communication Skills
As a Technical Support Officer, strong communication is key. Be ready to discuss how you have effectively communicated with both internal teams and external stakeholders in previous roles. Use specific examples to illustrate your points.
✨Demonstrate Flexibility and Time Management
The role requires excellent time management and a flexible approach. Be prepared to discuss how you prioritise tasks and adapt to changing situations, especially when dealing with multiple technical queries or audits.
