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For Companies At a Glance
- Tasks: Support the sales team by managing enquiries, processing orders, and preparing quotes.
- Company: Join a cutting-edge engineering company leading in technological development.
- Benefits: Enjoy a competitive salary, hybrid working options, and career development opportunities.
- Why this job: Be part of a collaborative culture that values creativity and continuous improvement.
- Qualifications: Previous experience in sales support or customer service is preferred; strong communication skills are essential.
- Other info: Proactive individuals with an interest in engineering will thrive in this role.
The predicted salary is between 16800 - 28000 £ per year.
Are you an organised, proactive, and customer-focused individual looking to join a dynamic and forward-thinking engineering business? Our client is a cutting-edge company at the forefront of technological development, and they are looking for an Internal Sales Support professional to join their thriving team.
About the Role:
You’ll play a vital role in supporting the sales team and ensuring a seamless customer experience. From managing incoming enquiries to processing orders and assisting with quotes, you’ll be the backbone of internal sales operations.
Key Responsibilities:
- Act as the first point of contact for customer enquiries
- Prepare quotations and support the external sales team
- Process sales orders accurately and efficiently
- Liaise with production and engineering teams to ensure order fulfilment
- Maintain CRM records and track customer activity
- Support marketing and sales initiatives when required
What We’re Looking For:
- Previous experience in a sales support, customer service or similar role
- Strong communication and organisational skills
- A proactive attitude and the ability to multitask
- Comfortable working with CRM systems and Microsoft Office
- Knowledge or interest in engineering or technical products (desirable)
What’s in It for You?
- Salary circa £28,000 + comprehensive benefits
- Join an innovative, supportive and ambitious company
- Career development and ongoing training
- Hybrid working options after probation
- A culture of collaboration, creativity and continuous improvement
Contact Detail:
Jigsaw Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support
✨Tip Number 1
Familiarise yourself with the engineering industry and the specific products your potential employer offers. This knowledge will not only help you understand customer enquiries better but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your CRM skills, as this role requires maintaining records and tracking customer activity. If you have experience with specific CRM systems, be ready to discuss how you've used them effectively in past roles.
✨Tip Number 3
Prepare to showcase your organisational and multitasking abilities. Think of examples from your previous work where you successfully managed multiple tasks or projects simultaneously, as this will be crucial for supporting the sales team.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Internal Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service. Emphasise your organisational skills and any experience with CRM systems, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and ability to multitask. Mention specific examples of how you've supported sales teams in the past and your interest in engineering or technical products.
Highlight Key Skills: In your application, clearly outline your strong communication skills and any experience you have with Microsoft Office. This will demonstrate your readiness for the responsibilities outlined in the job description.
Show Enthusiasm for the Company: Research the company and mention why you are excited about the opportunity to work with them. Highlight their innovative approach and how you can contribute to their dynamic team.
How to prepare for a job interview at Jigsaw Specialist Recruitment
✨Showcase Your Organisational Skills
As the role requires strong organisational abilities, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Highlight any tools or methods you use to stay organised.
✨Demonstrate Customer Focus
Since you'll be the first point of contact for customer enquiries, share experiences where you've gone above and beyond to assist customers. This will show your proactive attitude and commitment to providing excellent service.
✨Familiarise Yourself with CRM Systems
Make sure you understand the basics of CRM systems, as this is a key part of the job. If you have experience with specific systems, mention them during the interview to demonstrate your technical proficiency.
✨Express Interest in Engineering Products
Even if you don't have a background in engineering, showing enthusiasm for the industry can set you apart. Research the company’s products and be ready to discuss why you're interested in working in a technical environment.
