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- Tasks: Lead a team to provide high-quality support for adults with mental health needs.
- Company: Join a respected provider of supported accommodation making a real difference in people's lives.
- Benefits: Enjoy a competitive salary, professional development, and generous annual leave.
- Why this job: Make an impact in a values-driven culture while shaping service delivery and user outcomes.
- Qualifications: Experience in mental health management and NVQ Level 5 in Health & Social Care preferred.
- Other info: Work standard hours, Monday to Friday, in a supportive environment.
The predicted salary is between 32000 - 48000 £ per year.
Location: Dorset
Salary: £40,000 per annum
Contract Type: Full-Time, Permanent
Hours: Monday to Friday, 9:00 AM – 5:00 PM
About Our Client
Our client is one of the UK’s most established and respected providers of supported accommodation for individuals with learning disabilities and mental health needs. As one of the largest providers in the sector, they are recognised for delivering compassionate, person-centred support that enables individuals to live fulfilling, independent lives within the community. This is an exciting opportunity to join a values-driven organisation making a meaningful difference across the country.
About the Role
We are recruiting an experienced and dedicated Service Manager to oversee a Mental Health Supported Accommodation service on behalf of our client. This role involves the operational leadership of a service supporting adults with complex mental health needs, ensuring the delivery of high-quality, recovery-oriented care. The successful candidate will work standard weekday hours and will play a vital role in shaping service delivery, staff development, and user outcomes.
Key Responsibilities
- Lead and manage the day-to-day operations of the supported accommodation service.
- Provide inspirational leadership and support to staff, promoting a positive, inclusive team culture.
- Ensure the delivery of safe, effective, and person-centred support to residents.
- Oversee care planning, safeguarding, risk management, and service quality in line with CQC and organisational standards.
- Build and maintain effective relationships with stakeholders, including clinical teams, social care professionals, and families.
- Monitor service performance, identify areas for improvement, and implement necessary changes.
- Manage resources, staffing, and budgets to ensure efficient and effective service delivery.
Essential Requirements
- Substantial experience in a leadership or management role within a mental health, supported living, or social care environment.
- Strong understanding of mental health needs, recovery-focused practice, and supported accommodation models.
- Sound knowledge of CQC standards and regulatory compliance.
- Excellent team leadership, communication, and problem-solving skills.
- NVQ Level 5 in Health & Social Care or equivalent (or willingness to complete).
- Enhanced DBS check (or willingness to undertake one).
- Ideally RMN qualified (Registered Mental Health Nurse), although not essential.
What’s on Offer
- Competitive salary of £40,000 per annum
- Monday to Friday, 9am to 5pm working hours
- Ongoing professional development and training opportunities
- Career progression within a large, reputable organisation
- Supportive, values-based working culture
- Generous annual leave and contributory pension scheme
- Opportunity to lead impactful, person-centred services for those with complex needs
How to Apply
To apply, please submit your CV and a brief cover letter highlighting your experience and interest in the role. Applications will be reviewed on a rolling basis.
Contact Detail:
Kingston Noble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Service Manager
✨Tip Number 1
Familiarise yourself with the specific needs of individuals in supported accommodation. Understanding the complexities of mental health and recovery-focused practices will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the mental health sector. Attend relevant workshops or seminars to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Research the organisation's values and mission. Being able to articulate how your personal values align with theirs during discussions can set you apart as a candidate who truly understands their commitment to person-centred care.
✨Tip Number 4
Prepare examples from your past experience that showcase your leadership skills and ability to manage teams effectively. Highlighting specific instances where you've improved service delivery or staff morale can make a strong impression.
We think you need these skills to ace Mental Health Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mental health, supported living, or social care. Emphasise any leadership roles and specific achievements that align with the responsibilities of a Service Manager.
Craft a Compelling Cover Letter: In your cover letter, express your passion for mental health support and how your values align with those of the organisation. Mention specific experiences that demonstrate your ability to lead and manage effectively.
Highlight Relevant Qualifications: Clearly state your qualifications, especially if you have an NVQ Level 5 in Health & Social Care or are RMN qualified. If you are willing to undertake an enhanced DBS check, mention this as well.
Showcase Leadership Skills: Provide examples of how you've successfully led teams in the past. Discuss your approach to fostering a positive team culture and ensuring high-quality, person-centred care.
How to prepare for a job interview at Kingston Noble
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully led a team or managed a project, particularly in mental health or social care settings.
✨Understand the CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and how they apply to supported accommodation services. Be ready to discuss how you would ensure compliance and maintain high-quality care in your role.
✨Emphasise Person-Centred Care
The role focuses on delivering person-centred support. Think of specific instances where you've implemented or advocated for person-centred practices in your previous roles, and be prepared to share these during the interview.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the organisation's values, team culture, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.
