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For Companies At a Glance
- Tasks: Support contractors and clients, ensuring a smooth recruitment experience.
- Company: Join Morson, a leading recruitment firm with a 50-year legacy and global reach.
- Benefits: Enjoy flexible working, 26 days holiday, and a competitive bonus scheme.
- Why this job: Be part of a supportive team that values personal connections and professional growth.
- Qualifications: Experience in recruitment or HR, strong admin skills, and excellent communication required.
- Other info: On-site role in South Manchester with occasional travel to client locations.
The predicted salary is between 28800 - 43200 £ per year.
With a unique 50-year heritage of innovative recruitment, Morson is a diverse group with an outstanding reputation for delivering consultancy, design, technology, training, and people solutions around the world. With revenues of over £1bn and offices across the world, we place people into employment with some of the world's biggest brands. Even as a business of true scale, we keep it personal and consistently go the extra mile. As a family, we celebrate the good times together and we look after each other. We are technical innovators with people at our heart. We are ambitious for you, and we care.
The Opportunity
We’re now looking for a Client Relationship Executive to join one of our high-profile, long-standing client partnerships. Based on-site in South Manchester (with occasional travel to other UK locations), this role is perfect for someone who thrives in a client-facing, fast-paced environment and is passionate about delivering an outstanding recruitment experience.
What you’ll be doing:
- Candidate Experience
- Act as the first point of contact on-site for contractor support, queries, and onboarding.
- Deliver face-to-face support sessions, managing escalations and coordinating with internal delivery teams.
- Support onboarding/security documentation alongside our vetting team.
- Ensure compliance with client and statutory requirements for all contractors.
- Drive contractor engagement with regular check-ins and feedback sessions.
- Build strong relationships with hiring managers and internal stakeholders.
- Support the recruitment and extension process across multiple sites.
- Provide insightful reports on headcount, pay, tenure, and more.
- Handle purchase orders, timesheets, and compliance documentation.
- Attend quarterly and annual business reviews, contributing to continuous improvement.
What we’re looking for:
- Previous experience in recruitment, HR, or a similar client-focused role.
- Strong admin skills and proficiency with Microsoft Office.
- Excellent interpersonal and communication abilities.
- A proactive, professional, and supportive approach to all stakeholders.
- A full UK driving license – travel to other client sites (e.g., Stansted, East Midlands) will be required.
- Eligibility to pass DBS and provide 3 years of referencing.
Working with Morson
Alongside working at one of the UK’s Best Big Companies to work for™, you will also receive:
- A competitive bonus scheme
- 26 days holiday (plus bank holidays)
- Flexible/hybrid model working post onboarding
- Investment into your learning & development
- A colleague health and well-being programme
- Free on-site parking (client site and Morson HQ)
Contact Detail:
Morson Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Executive - MSP
✨Tip Number 1
Familiarise yourself with Morson's unique heritage and values. Understanding their commitment to personal relationships and innovative solutions will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your client-facing experience. Think of specific examples where you've successfully managed client relationships or resolved issues, as this role heavily relies on interpersonal skills.
✨Tip Number 3
Brush up on your knowledge of compliance and onboarding processes. Being able to discuss these topics confidently will demonstrate your readiness for the responsibilities outlined in the job description.
✨Tip Number 4
Network with current or former employees of Morson if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Client Relationship Executive - MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in recruitment, HR, or client-focused roles. Emphasise your interpersonal and communication skills, as well as any specific achievements that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering an outstanding recruitment experience. Mention your understanding of Morson's values and how you align with their commitment to client engagement and contractor support.
Highlight Relevant Skills: In your application, clearly outline your strong admin skills and proficiency with Microsoft Office. Provide examples of how you've successfully managed client relationships and handled compliance documentation in previous roles.
Showcase Your Proactive Approach: Demonstrate your proactive and supportive approach by including examples of how you've contributed to continuous improvement in past positions. This could be through feedback sessions, reports, or enhancing contractor engagement.
How to prepare for a job interview at Morson Talent
✨Know the Company Inside Out
Before your interview, make sure to research Morson thoroughly. Understand their history, values, and the specific services they offer. This will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Client-Facing Skills
As a Client Relationship Executive, your ability to build relationships is crucial. Prepare examples from your past experiences where you've successfully managed client interactions or resolved issues. Highlight your interpersonal skills and how they align with Morson's commitment to personal service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think of situations where you had to handle escalations or manage contractor support. Practising these responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Proactivity and Professionalism
Morson values a proactive approach. Be prepared to discuss how you've taken initiative in previous roles, whether it’s improving processes or enhancing client engagement. Show that you are not just reactive but also forward-thinking in your approach to client relationships.
