Service and Operations Manager

Service and Operations Manager

Southampton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Service department and ensure smooth operations in a dynamic environment.
  • Company: Join a reputable client in Southampton focused on growth and excellence.
  • Benefits: Enjoy a permanent role with a competitive salary and a supportive work culture.
  • Why this job: Be part of a team that values outstanding standards and contributes to business success.
  • Qualifications: Experience in the commercial vehicle or automotive sector is essential.
  • Other info: Monday to Friday schedule with a half-hour unpaid lunch break.

The predicted salary is between 36000 - 60000 £ per year.

Southampton

Monday to Friday - 8.00am to 5.30pm with half an hour unpaid lunch

Permanent

Salary is dependent on experience

We are currently recruiting for a Service and Operations Manager to join our client based in their Southampton branch. The role involves leading the Service department and workshop control, ensuring their continued growth.

Key Responsibilities and Requirements:

  • Leading and managing the Service department and workshop control.
  • Ensuring the smooth and efficient operation of the service and operation functions.
  • Contributing to the overall success and growth of the business.
  • Experience in the commercial vehicle or automotive sector is required.
  • Maintaining outstanding manufacturer dealer standards.

Service and Operations Manager employer: Purely Recruitment Solutions

Join a dynamic team in Southampton where your leadership as a Service and Operations Manager will drive the success of our Service department. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities. With a commitment to excellence and outstanding manufacturer dealer standards, we provide a rewarding environment for those looking to make a meaningful impact in the automotive sector.
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Contact Detail:

Purely Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service and Operations Manager

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in the commercial vehicle and automotive sector. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.

✨Tip Number 2

Network with professionals in the automotive field, especially those who have experience in service management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your leadership skills and ability to manage operations effectively. Be ready to discuss how you've contributed to growth and efficiency in previous roles.

✨Tip Number 4

Research the company culture and values of the organisation you're applying to. Tailor your approach to align with their mission, demonstrating that you are not just a fit for the role, but also for the company as a whole.

We think you need these skills to ace Service and Operations Manager

Leadership Skills
Operational Management
Team Management
Commercial Vehicle Knowledge
Automotive Industry Experience
Process Improvement
Customer Service Excellence
Performance Monitoring
Budget Management
Strategic Planning
Problem-Solving Skills
Communication Skills
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the commercial vehicle or automotive sector. Emphasise your leadership skills and any previous roles that involved managing service departments or workshop control.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs and demonstrate your understanding of maintaining outstanding manufacturer dealer standards.

Showcase Achievements: In both your CV and cover letter, include specific examples of how you have contributed to the growth and success of previous employers. Use metrics or outcomes to illustrate your impact in similar roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.

How to prepare for a job interview at Purely Recruitment Solutions

✨Showcase Your Leadership Skills

As a Service and Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to inspire and motivate others.

✨Understand the Industry

Since experience in the commercial vehicle or automotive sector is required, make sure you brush up on industry trends and challenges. Being knowledgeable about the sector will show your potential employer that you're serious about the role and understand the business landscape.

✨Prepare for Operational Questions

Expect questions related to operational efficiency and service management. Think about how you've improved processes in previous roles and be ready to share specific examples. This will demonstrate your capability to ensure smooth operations in the new position.

✨Emphasise Customer Satisfaction

Maintaining outstanding manufacturer dealer standards is crucial. Be prepared to discuss how you've prioritised customer satisfaction in your previous roles. Share any strategies you've implemented to enhance service quality and customer experience.

Service and Operations Manager
Purely Recruitment Solutions
Location: Southampton
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