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- Tasks: Lead a passionate team at our busy ice cream parlour and ensure excellent customer service.
- Company: Join a thriving, family-run ice cream parlour on a working dairy farm in Bury.
- Benefits: Earn £12.50 - £14.50 per hour with flexible hours and a supportive work environment.
- Why this job: Perfect for hospitality enthusiasts seeking a fun, hands-on role with growth potential.
- Qualifications: Previous hospitality or retail experience is essential; leadership skills are a must.
- Other info: Part-time role with opportunities for additional hours as the business expands.
Location: Bury, Greater Manchester
Role Type: Part-time, Permanent
Salary: £12.50 – £14.50 per hour depending on experience
Your Opportunity: Join a thriving, family-run ice cream parlour based on a working dairy farm in Bury. We’ve been serving up fresh Jersey milk ice cream and hot snacks for over four years and are now expanding to include a café and education facility. We’re looking for a hands-on Duty Manager to oversee our busy outdoor kiosk and help lead a small, passionate team. This is a fantastic opportunity for someone with hospitality experience who’s looking for a regular weekend role – with potential for more hours and long-term progression as the business continues to grow.
Key Responsibilities:
- Oversee the smooth daily running of the ice cream parlour
- Lead and support a small team to deliver excellent customer service
- Ensure operational standards and procedures are followed
- Handle basic administrative tasks and daily checks
- Support food hygiene and health & safety compliance
- Be ready to jump in and help wherever needed
Qualifications & Experience Required:
- Previous experience in hospitality or retail – essential
- Proven ability to lead or supervise a team
- Friendly, reliable, and confident working in a customer-facing role
- Good organisational and communication skills
- Flexible and willing to get stuck in wherever needed
Benefits:
- £12.50 – £14.50 per hour depending on experience
- 16–18 hours per week (Fridays & Saturdays – hours vary by season)
- Opportunity for additional hours in other roles if required
- Friendly and supportive working environment
- Be part of an exciting, growing rural business
Right to Work in the UK: Applicants must have the legal right to work in the UK. Sponsorship is not available.
Duty Manager employer: Lotus Recruitment
Contact Detail:
Lotus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the ice cream parlour's offerings and values. Understanding their products and the family-run ethos will help you connect with the team and demonstrate your genuine interest during any conversations.
✨Tip Number 2
Highlight your previous hospitality experience in conversations. Be ready to share specific examples of how you've successfully led a team or handled customer service challenges, as this will show you're a great fit for the Duty Manager role.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to jump in wherever needed. This role requires a hands-on approach, so showcasing your adaptability and teamwork skills will make you stand out.
✨Tip Number 4
Engage with the local community and gather insights about the ice cream parlour. This can provide you with valuable information to discuss during your interactions, showing that you're proactive and genuinely interested in the business.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant hospitality experience and any leadership roles you've held. Use specific examples to demonstrate your ability to manage a team and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the ice cream parlour's mission. Mention why you want to work there and how your skills align with their needs, particularly in leading a small team and ensuring operational standards.
Showcase Your Flexibility: In your application, emphasise your willingness to be flexible and jump in wherever needed. This is crucial for a role that requires hands-on support in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Lotus Recruitment
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent customer service, as this role requires a hands-on approach and a genuine love for serving others.
✨Demonstrate Leadership Skills
Since the position involves leading a small team, be prepared to discuss your previous leadership experiences. Highlight situations where you successfully managed a team, resolved conflicts, or motivated others to achieve their best performance.
✨Know the Business
Research the ice cream parlour and its offerings before the interview. Familiarise yourself with their products, values, and any recent news about the business. This will show your genuine interest and help you connect better with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a busy environment. Think of examples from your past experiences where you had to handle difficult customers or unexpected challenges, and explain how you managed those situations effectively.
