Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team at our busy ice cream parlour and ensure excellent customer service.
- Company: Join a thriving, family-run ice cream parlour on a working dairy farm in Bury.
- Benefits: Earn £12.50 - £14.50 per hour with flexible hours and a supportive work environment.
- Why this job: Perfect for hospitality enthusiasts seeking a fun, hands-on role with growth potential.
- Qualifications: Previous hospitality or retail experience is essential; leadership skills are a must.
- Other info: Part-time role with opportunities for additional hours and long-term progression.
Location: Bury, Greater Manchester
Role Type: Part-time, Permanent
Salary: £12.50 – £14.50 per hour depending on experience
Your Opportunity: Join a thriving, family-run ice cream parlour based on a working dairy farm in Bury. We’ve been serving up fresh Jersey milk ice cream and hot snacks for over four years and are now expanding to include a café and education facility. We’re looking for a hands-on Duty Manager to oversee our busy outdoor kiosk and help lead a small, passionate team. This is a fantastic opportunity for someone with hospitality experience who’s looking for a regular weekend role – with potential for more hours and long-term progression as the business continues to grow.
Key Responsibilities:
- Oversee the smooth daily running of the ice cream parlour
- Lead and support a small team to deliver excellent customer service
- Ensure operational standards and procedures are followed
- Handle basic administrative tasks and daily checks
- Support food hygiene and health & safety compliance
- Be ready to jump in and help wherever needed
Qualifications & Experience Required:
- Previous experience in hospitality or retail – essential
- Proven ability to lead or supervise a team
- Friendly, reliable, and confident working in a customer-facing role
- Good organisational and communication skills
- Flexible and willing to get stuck in wherever needed
Benefits:
- £12.50 – £14.50 per hour depending on experience
- 16–18 hours per week (Fridays & Saturdays – hours vary by season)
- Opportunity for additional hours in other roles if required
- Friendly and supportive working environment
- Be part of an exciting, growing rural business
Right to Work in the UK: Applicants must have the legal right to work in the UK. Sponsorship is not available.
Contact Detail:
Lotus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the ice cream parlour's offerings and values. Understanding their products and the family-run ethos will help you connect with the team and demonstrate your genuine interest during any conversations.
✨Tip Number 2
Highlight your hospitality experience in casual conversations or networking events. Share specific examples of how you've successfully led a team or improved customer service, as this will resonate well with the hiring managers.
✨Tip Number 3
Visit the ice cream parlour before applying. Engaging with staff and observing the operations can provide valuable insights and show your enthusiasm for the role, making you a more memorable candidate.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to take on various tasks. The role requires jumping in wherever needed, so showcasing your adaptability will make you stand out as a strong candidate.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in hospitality or retail. Emphasise any leadership roles you've held and showcase your customer service skills, as these are crucial for the Duty Manager position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the ice cream parlour's mission. Mention specific experiences that demonstrate your ability to lead a team and ensure excellent customer service.
Highlight Relevant Skills: In your application, focus on your organisational and communication skills. Provide examples of how you've successfully managed a team or handled customer interactions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important for a managerial role.
How to prepare for a job interview at Lotus Recruitment
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent customer service, as this role requires a hands-on approach and a genuine love for serving others.
✨Demonstrate Leadership Skills
Since the position involves leading a small team, be prepared to discuss your previous leadership experiences. Highlight situations where you successfully managed a team, resolved conflicts, or motivated others to achieve their best performance.
✨Know the Business
Research the ice cream parlour and its offerings before the interview. Familiarise yourself with their products, values, and any recent news about the business. This will show your genuine interest in the role and help you stand out as a candidate.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Think of examples from your past experience that demonstrate your problem-solving skills and ability to stay calm under pressure.
